Customer Support

About the company

Orange Health Labs is building India's more futuristic diagnostic company that enables Indian consumers to get their diagnostic tests with ultimate convenience, reliability & speed.

Launched in 2020, Orange Health Labs is now a top-10 diagnostic brand across India's 4 largest metro cities: Bangalore, Delhi, Mumbai, and Hyderabad. Founded by healthcare leaders, Dhruv Gupta & Tarun Bhambra, the Orange Health Labs team now consists of over 900 O-Rangers across our locations. Having served over 1 million customers, we are now also India's highest-rated diagnostic lab, and we take extreme pride in the customer love that we get We are backed by high-quality investors like Accel, Bertelsmann India, General Catalyst, Y Combinator, along with other marquee healthcare and global investors. Diagnostics is the starting point of most healthcare journeys, so it's a need for every family, and we want to be the brand of choice.

Join us to make diagnostics 10x more convenient, 10x more accurate - 10x better

How will you make an impact?

We are seeking a motivated and results-driven Inside Sales Executive to join our dynamic team in the diagnostics industry. The ideal candidate will have a proven track record of success in inside sales within a diagnostic company. Your expertise in effectively communicating the value of diagnostic products and services will play a crucial role in driving revenue growth and expanding our customer base.

Why you might be excited about us

• We are on a mission to build the fastest diagnostic lab in India.
• We have a bunch of Talented folks who relentlessly work towards bringing a WOW customer experience. Rated currently at 4.9/5
• Our team has a wide range of experience .Folks at OH have worked earlier with companies like Phonepe, Flipkart, Practo, Unacademy, Swiggy, Metropolis, Licious, etc. and we are excited to learn from you too.
• We care for your career & growth and hence we will help you to shape a career you are excited about.
• We work hard and we party harder. Our People NPS is >90% and Glassdoor rating is also in the top 90% of companies.
• Competitive Pay + ESOPs

What will you get to do?

• Proactively source new sales opportunities through inbound lead follow-up, outbound cold calls, and targeted email campaigns
• Engage with prospective customers to deeply understand their diagnostic needs and recommend suitable products or services
• Qualify and route opportunities to the appropriate sales executives for faster conversion
• Achieve and exceed monthly and quarterly sales targets while maintaining high customer satisfaction
• Build and maintain a healthy sales pipeline through research, networking, and identification of key decision-makers
• Maintain an up-to-date and well-organized database of prospects and leads in CRM systems
• Collaborate with channel partners to develop strategies that drive revenue growth and market penetration
• Deliver persuasive online demos and presentations that highlight the value of Orange Health's diagnostic offerings
• Track, analyze, and report on sales activities to continuously optimize performance and conversion rates
• Foster long-term relationships with customers, ensuring repeat business and referrals

Metrics for the role

• Sales Target Achievement
• Lead Conversion Rate
• Customer Database Expansion
• Customer Retention and Satisfaction

Skills we are looking for

• 1–5 years of proven success in Inside Sales, preferably within diagnostics, healthcare, or B2B services
• Strong ability to engage with prospects, build trust, and convert leads into long-term customers
• Excellent communication, persuasion, and relationship-building skills in English, Hindi, and Kannada
• Experience in order management, CRM tools, and sales automation platforms
• High resilience and persistence in achieving and exceeding sales targets
• Analytical mindset with the ability to track KPIs, interpret data, and improve conversion rates
• Self-motivated, adaptable, and able to thrive in a fast-paced, target-driven environment
• Collaborative team player with a customer-first mindset

Join our dynamic and dedicated team of professionals at Orange Health, where you can contribute to improving healthcare outcomes through accurate and reliable diagnostic testing.

Get to know us even more :)

Know more: Web  | iOS | Android | Linkedin | Instagram | Twitter | Glassdoor

So if you think you have that extra"orange"nary quality in you, we can't wait to welcome you.