Telecaller - Sales Support

24 hours ago

Kolkata, West Bengal, India Rashmi Metaliks Limited Full time ₹ 2,50,000 - ₹ 5,00,000 per year

Department: Sales & Marketing

Industry: Ductile Iron Pipes & Fittings / Water Infrastructure / Industrial Products

Experience Required: 1–3 years in telecalling, inside sales, or customer service (B2B/industrial preferred)

Reports To: DGM - Business Development

Location: Head Office, Kolkata

Position Summary

The Telecaller will support the sales team by reaching out to prospective clients, contractors, distributors, and government authorities. Responsibilities include lead generation, follow-up on tenders, data collection, and scheduling meetings for the field sales team.

Key Responsibilities

  • Make outbound calls to prospective clients, contractors, and distributors for DI pipes & fittings.
  • Follow up with existing leads, inquiries, and tenders to ensure timely updates.
  • Collect project and market intelligence data via phone/email.
  • Coordinate with Sales Managers to schedule meetings and client visits.
  • Maintain detailed records of calls, conversations, and leads in Excel.
  • Provide customer support, share product details, and escalate technical queries to sales engineers.
  • Assist in pre-qualification documentation follow-up with clients.
  • Support marketing campaigns by calling invitees for trade shows, exhibitions, and product launches.

Qualifications & Experience

  • Graduate in any discipline (Business/Commerce preferred).
  • 1–3 years of experience in telecalling, sales coordination, or inside sales (industrial/B2B exposure desirable).
  • Good communication in English and Hindi, and Bengali
  • Familiarity with Data Management, MS Excel, and email communication.

Skills & Competencies

  • Strong verbal communication and convincing ability.
  • Customer-oriented with ability to build rapport over calls.
  • Organized, with attention to detail in data entry and follow-ups.
  • Quick learner with basic knowledge of sales processes and tenders.
  • Ability to multitask and coordinate with multiple sales regions.

Job Type: Full-time

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Language:

  • Hindi (Required)
  • English (Preferred)
  • Bengali (Preferred)

Work Location: In person

  • Telecaller – Sales

    1 day ago

    Kolkata, West Bengal, India RECEX Pvt. Ltd. Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    looking for a dedicated Telecaller to support our sales and service operations. Responsibilities: * Call existing & potential clients for sales follow-up & AMC renewals * Explain DG set products, AMCs, and offers * Maintain CRM & Excel-based call records * Follow up on IndiaMART & JustDial leads * Coordinate with sales/service teams ...

  • Telecaller

    1 day ago

    Kolkata, West Bengal, India Fin Bulls Full time ₹ 1,50,000 - ₹ 1,80,000 per year

    Job Title: TelecallerLocation: KolkataRoles & ResponsibilitiesIdentify and source new business opportunities through inbound leads, outbound calls, and emails.Understand customer requirements and recommend suitable product solutions.Promote and generate sales of Accounting Software & Apps through telecalling.Qualify opportunities and schedule online product...

  • Telecaller

    23 hours ago

    Kolkata, West Bengal, India Times Fibrefill Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job OverviewWe are seeking a confident and proactive Customer Support Executive (Telecalling Associate) with excellent communication skills to join our team. You will be the first point of contact for potential clients, supporting our internal team in lead generation, follow-ups, and client coordination in the technical textile and garments industry.Key...

  • Telecaller

    1 day ago

    Kolkata, West Bengal, India Web Stars Full time ₹ 15,000 - ₹ 1,80,000 per year

    Job Title: Tele callerLocation: Kolkata ,West BengalQualification - GraduateExperience: More than 1 yearRoles & ResponsibilitiesIdentify and source new business opportunities through inbound leads, outbound calls, and emails.Understand customer requirements and recommend suitable product solutions.Promote and generate sales of Accounting Software & Apps...

  • Telecalling Executive

    5 days ago

    Kolkata, West Bengal, India Torrins Anthem Pvt. Ltd Full time

    About the RoleWe are looking for driven and passionate Telecalling Executives to join TORRINS, a leading platform for music education. The role involves calling prospective leads, promoting our music programs/instrument sales and evening classes, and converting leads into successful enrollments and sales.Key Responsibilities- Make outbound calls to potential...

  • Telecalling Executive

    5 days ago

    Kolkata, West Bengal, India Torrins Anthem Pvt. Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    About the RoleWe are looking for driven and passionate Telecalling Executives to join TORRINS, a leading platform for music education. The role involves calling prospective leads, promoting our music programs/instrument sales and evening classes, and converting leads into successful enrollments and sales.Key ResponsibilitiesMake outbound calls to potential...

  • Telecaller

    4 weeks ago

    Kolkata, West Bengal, India Anipal Home Appliances Full time

    Job DescriptionDescriptionWe are seeking a Telecaller to join our dynamic team. This role is perfect for freshers or entry-level candidates looking to start their career in the customer service and sales industry. As a Telecaller, you will be responsible for reaching out to potential clients, providing information about our offerings, and generating...

  • Telecalling Music Promoter

    4 days ago

    Kolkata, West Bengal, India beBeeCommunication Full time ₹ 1,80,000 - ₹ 3,50,000

    We are seeking a dynamic and results-driven Telecalling Executive to join our team. This role involves calling prospective leads, promoting our music programs/instrument sales and evening classes, and converting leads into successful enrollments and sales.Key Responsibilities:Making outbound calls to potential leads and customers.Promoting Torrins evening...

  • We're Hiring: Experienced Telecaller

    1 day ago

    Kolkata, West Bengal, India MMR REALTY LLP Full time ₹ 30,000 - ₹ 35,000 per year

    MMR Realty LLP is seeking a dynamic and results-driven Telecaller to join our growing team in Kolkata Position: Telecaller - Real Estate Location: East Kolkata Compensation: ₹30,000 - ₹35,000 + Performance Incentives What We're Looking For: Proven experience in real estate telecalling Fluency in English, Hindi, and Bengali Strong communication and...

  • Freelance Telecaller

    24 hours ago

    Kolkata, West Bengal, India Itzin Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Female candidate onlyEnglish, Hindi & Bangla proficiencyConfident communicatorTelecalling/sales exp. preferredCall & engage clientsExplain interior design servicesFix appointments & keep call records