Dialer Executive

Key Responsibilities:Lead and manage a team of collection executives, team leaders and managers driving high performance and accountability.Design and implement tele-collections strategies to achieve recovery targets and minimize delinquencies.Monitor daily, weekly, and monthly call center metrics to ensure team productivity and target achievement.Analyze...

Previous experience in a customer support role / Dialer experience. Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task

Role:Looking for a Senior Manager (Telesales) in a BPO environment with extensive experience in leading telesales teams, driving revenue growth, and optimizing sales processes. The Individual will be responsible for overseeing all telesales operations, implementing strategies to meet and exceed sales targets, and ensuring the efficient functioning of the...

Job DescriptionManager / Senior Manager Genesys Contact Center (BPO – Banking Clients)Position OverviewThe Manager / Senior Manager – Genesys Contact Center, will lead the management, optimization, and delivery of the Genesys 8.5 platform supporting multiple banking and financial services clients. The role demands a blend of technical depth, client...

Job Title Digital Transformation Team MemberFunctional Title Digital Transformation Team MemberGrade Assistant Vice President / Sr Manager/Manager Management Band Middle ManagementBusiness Unit :- Spectrum BankingLocation :- MumbaiKEY RESPONSIBILITIES/ ACCOUNTABILITIESResponsibilities • Partner with cross -functional team to identify new opportunities...

Job Title: Customer Experience & Insights AssociateCompany: Truemeds IndiaLocation: Mumbai (Work from Office)Working Days: Monday to Saturday (6 Days a Week)Employment Type: Full-timeCompensation: Competitive salaryRole OverviewWe are seeking enthusiastic and customer-oriented Customer Insights Executives to join our dynamic team.Your primary responsibility...

Designation: Dialer Officer Location: Mahape - Navi Mumbai Experience: 4 years **Roles & Responsibilities**: - Strategize, execute and manage dialer strategy for multiple teams to ensure campaigns are penetrated efficiently and effectively to meet established business goals and client scorecard parameters - Implement a comprehensive dialing strategy...

Designation: Dialer Officer Location: Mahape - Navi Mumbai Experience: 2-4 years **Roles & Responsibilities**: - 1. Strategize, execute and manage dialer strategy for multiple teams to ensure campaigns are penetrated efficiently and effectively to meet established business goals and client scorecard parameters - 2. Implement a comprehensive dialing...

1. Strategize, execute and manage dialer strategy for multiple teams to ensure campaigns are penetrated efficiently and effectively to meet established business goals and client scorecard parameters 2. Implement a comprehensive dialing strategy based on analytics which encompasses manual, preview and predictive dialing campaigns in combination with attended...

**Hiring for Dailer Support Engineer** **ONLY MALE CANDIDATE** Need minimum 1 year experience 1.Dailer & Linux server Rotational Shifts 6 days working Location - Vashi Navi Mumbai Ctc upto 4lpa **Job Types**: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month **Benefits**: - Provident Fund Work Location: In person

**Tele-Caller (Sales Executive)**: - This is a job for smart people who can make cold calls to customer - Handle both outbound/inbound calls - Can be on phone for a long time and familiar with using dialer systems - Update systems - must have decent typing speed (at least 20 WPM) High Incentive Opportunity **Required Vacancy***:1 Number of...

Key Responsibilities: - Tele-Sales Team Management - Manage and lead a team of 15-20 outbound tele-sales executives - Ensure daily performance targets (logins, calls, conversions) are met and exceeded - Conduct regular team huddles, feedback sessions, and performance reviews Operational Metrics Ownership : Monitor and drive KPIs including: - Attrition,...

Objective:Lead and grow the car insurance renewal portfolio across all distribution channels with an execution-focused approach. Own the full end-to-end renewal journey to maximize retention, upsell/cross-sell opportunities, and customer lifetime value, while ensuring compliance and a seamless customer experience.Key Responsibilities:1. End-to-End Renewal...

Description: Job description.Position: Collection strategy & Analytics Manager.Designation: Manager / Senior Manager.Years of Experience: 6-8 years.Location: Mumbai, Andheri.Preferred Background: NBFC / Fintech / Digital Lending / Collections Analytics.Employment Type: Full-Time.Industry: Fintech / Lending.Role Overview: This role will lead the design,...

Location: Chandivali, Mumbai, IndiaJob Summary:We are seeking an experienced and strategic professional to lead debt collections operations across the region. The ideal candidate will bring over 14 years of proven expertise in collections management across digital, contact centre, and field operations. This individual will be responsible for end-to-end...

Job Req ID: 40442- Location: Mumbai, IN- Function: Other- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and...