FatakPay Digital
2 weeks ago
Description: Job description.Position: Collection strategy & Analytics Manager.Designation: Manager / Senior Manager.Years of Experience: 6-8 years.Location: Mumbai, Andheri.Preferred Background: NBFC / Fintech / Digital Lending / Collections Analytics.Employment Type: Full-Time.Industry: Fintech / Lending.Role Overview: This role will lead the design, execution, and optimization of collection strategies across early, mid, and late delinquency buckets. The candidate will use analytics, automation, and segmentation to drive recovery, reduce bounce and NPA, and improve partner performance.Key Responsibilities:- Design collection strategies tailored to product types, DPD buckets, and customer segments.- Build a strategy layer for agency allocation, legal action, field ops, and tele-collections.- Track performance KPIs Roll rates, Recovery %, Cost of Collection, and Agency ROI.- Leverage analytics to define contact strategy frequency, mode (WhatsApp, IVR, FOS, etc.- Work closely with tech/product teams to implement collection rule engines.- Set up and enhance dashboards for real-time tracking of delinquency and flow-through.- Evaluate and optimize BOT-based, IVR, and human collection journeys.- Identify high-risk cohorts and design proactive collection campaigns.Skills Required:- Strong SQL + Excel; Python/R is a plus.- Experience in CMS, dialer/IVR systems, and collection BOTs.- Good grasp of lending KPIs DPD flows, vintage, net recovery, charge-offs.- Analytical thinking and experience in building treatment strategies.- Exposure to field collection and agency performance optimization.- Strong cross-functional coordination with Product, Tech, Legal, and Risk. (ref:iimjobs.com)
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FatakPay Digital
2 days ago
Mumbai, India FatakPay Digital Pvt. Ltd. Full timeMumbai / Hybrid.Experience: 4-8 years.Company: FatakPay Indias Financial Wellness Platform.About the Role:Were looking for a sharp, data-driven problem solver who can bridge Risk, Fraud, and Marketing analytics.This role sits at the intersection of business intelligence and data engineering helping FatakPay optimize customer acquisition, risk control, and...
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FatakPay Digital
2 weeks ago
Mumbai, India FatakPay Digital Pvt. Ltd. Full timeBusiness & Growth Manager - Digital Personal Loans Description.FatakPay is a FinTech company based in Mumbai, focused on providing quick and convenient credit access during financial emergencies.The company guarantees a transparent transaction experience without interest fees or hidden charges.FatakPay is driving the FinTech revolution in India by creating...
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Mumbai, India FatakPay Full timeCompany Description FatakPay is a FinTech company based in Mumbai, focused on providing quick and convenient credit access during financial emergencies. The company guarantees a transparent transaction experience without interest fees or hidden charges. FatakPay is driving the FinTech revolution in India by creating powerful products and technology platforms...
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Mumbai, India FatakPay Full timeCompany Description FatakPay is a FinTech company based in Mumbai, focused on providing quick and convenient credit access during financial emergencies. The company guarantees a transparent transaction experience without interest fees or hidden charges. FatakPay is driving the FinTech revolution in India by creating powerful products and technology platforms...
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Quality Analyst
7 days ago
Mumbai, Maharashtra, India Fatakpay Digital Full timeJoin FatakPay Digital Pvt Ltd as a Call Quality Analyst Monitor and evaluate calls, ensure compliance, provide feedback, and enhance customer experience through quality insights. 2–3 years' experience and strong analytical skills required.
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Mumbai, India FatakPay Full timeCompany DescriptionFatakPay is a FinTech company based in Mumbai, focused on providing quick and convenient credit access during financial emergencies. The company guarantees a transparent transaction experience without interest fees or hidden charges. FatakPay is driving the FinTech revolution in India by creating powerful products and technology platforms...
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Mumbai, India FatakPay Full timeCompany DescriptionFatakPay is a FinTech company based in Mumbai, focused on providing quick and convenient credit access during financial emergencies. The company guarantees a transparent transaction experience without interest fees or hidden charges. FatakPay is driving the FinTech revolution in India by creating powerful products and technology platforms...
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Mumbai, India FatakPay Full timeCompany DescriptionFatakPay is a FinTech company based in Mumbai, focused on providing quick and convenient credit access during financial emergencies. The company guarantees a transparent transaction experience without interest fees or hidden charges. FatakPay is driving the FinTech revolution in India by creating powerful products and technology platforms...
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Mumbai, India FatakPay Full timeCompany DescriptionFatakPay is a FinTech company based in Mumbai, focused on providing quick and convenient credit access during financial emergencies. The company guarantees a transparent transaction experience without interest fees or hidden charges. FatakPay is driving the FinTech revolution in India by creating powerful products and technology platforms...
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Mumbai, India FatakPay Full timeCompany DescriptionFatakPay is a FinTech company based in Mumbai, focused on providing quick and convenient credit access during financial emergencies. The company guarantees a transparent transaction experience without interest fees or hidden charges. FatakPay is driving the FinTech revolution in India by creating powerful products and technology platforms...
