Client Success Executive

2 days ago


Thiruvananthapuram, Kerala, India Optimise Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Who We Are:

The Optimise Media Group is a global performance advertising company, with over 10 international offices with operations across 5 continents including UK, SEA, Australia, India, and MEA.

We work with an enviable client portfolio including many of the biggest global brand names. We deliver successful performance marketing campaigns for clients through unparalleled expertise, market-leading service, substantial acquisition volumes, and our unique technology.

We are award-winning across the globe and Optimise is recognized as a premium network delivering quality sales, service, and insights to advertisers.

Optimise Talents come from all walks of life. We hire great people from various backgrounds, not just because it's the right thing to do, but because it strengthens our family.

About the Job:

We are looking for a neat and ready-to-work Client Success Executive to join our team in Trivandrum, Kerala. This is a job where you work full-time, in our office. This is a great first job for a new graduate or someone just starting out in the fast world of online marketing and helping clients. In this important helping job, you will work closely with our experienced Client Success Managers. You will help them do daily tasks, manage client accounts, and make sure their advertising works well.

We Need People Who Learn Fast and Help the Team:

The main point of this job is to
quickly learn the basic skills
needed, make sure all your work is done correctly, and give good help to the team. We want someone who is eager to learn, takes ownership of their tasks, and wants to know how their small tasks help our clients and the company make money.

Your Daily Tasks:

  • Setting Up Accounts:
    Get client papers ready and help managers set up client accounts, following our steps and checklists exactly.
  • Checking Campaigns:
    Look at active online campaigns every day to make sure the tracking is set up right. Quickly tell the team if you see simple mistakes or if the ad performance looks suddenly wrong.
  • Sorting Data:
    Use company tools to sort and track important numbers (like KPIs). Help organize this data to show the team what the numbers mean for the client's business.
  • Making Reports and Helping Communicate:
    Create the regular weekly and monthly reports using our templates. Help write quick updates and summaries for the team and for clients.
  • Helping Clients:
    Be the person clients can trust for basic questions. Make sure client requests are written down and fixed or passed up to a manager quickly.
  • Learning New Things:
    Go find out about new features on platforms and important news in online marketing yourself. Share the helpful things you learn with your team.
  • Paperwork and Files:
    Keep all client files neat and make sure the information in our company systems is correct.

What You Need to Have:

  • 0 to 1 year of work experience. This job is perfect for new university graduates or people new to the online advertising world.
  • A strong interest in starting a career in online marketing or client help.
  • You should know basic online marketing words and ideas but being willing to learn everything is most important.
  • Good speaking and writing skills; you must be able to share information clearly.
  • You must care about your work, be very careful with details, and want to learn analytical tools and marketing methods fast.
  • Good at using MS Excel/Google Sheets (basic formulas and data sorting) and MS PowerPoint/Google Slides for simple presentations.
  • Able to handle many tasks well and enjoy working with a team in a busy place.
  • A bachelor's degree in marketing, Communications, or Business is preferred.
  • You must work full-time in our office in Trivandrum, Kerala.


  • Thiruvananthapuram, Kerala, India Wenwomen Entrepreneur Network Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking a highly motivated and experienced Client Manager with a strong backgroundin enterprise sales. The ideal candidate will play a key role in driving our business growth,building and nurturing client relationships, and delivering client-focused solutions.Responsibilities• Develop and execute strategic plans to achieve sales targets within...


  • Thiruvananthapuram, Kerala, India MYDESIGNATION ONLINE CLOTHING LLP Full time ₹ 15,000 - ₹ 2,50,000 per year

    MYDESIGNATION, the leading fashion brand, is looking for Customer Service Representatives to join our team. As a Customer Success Executive (Non-Voice) at MYDESIGNATION, you will play a pivotal role in ensuring our customers' needs are met through non-voice communication channels, providing timely and helpful responses. Fluency in both Hindi and English is...


  • Thiruvananthapuram, Kerala, India Nair Systems Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Job Summary:We're seeking a highly motivated and results-driven Business Development Executive to join our IT staffing and recruiting team. The successful candidate will be responsible for generating new business leads, building relationships with customers, and driving sales growth by providing top IT talent to clients.Key Responsibilities:Prospecting and...


  • Thiruvananthapuram, Kerala, India Client of sureevents Full time ₹ 1,14,46,432 - ₹ 2,28,92,864 per year

    Job Title: Front Office ExecutiveWork Location: TrivandrumExperience Required: 1-3 yearsKey Responsibilities:Manage guest check-ins, reservations, and front desk operations efficiently.Coordinate with housekeeping and administration to ensure smooth guest experience.Handle calls, queries, and documentation in a professional manner.Skills and Competencies...


  • Thiruvananthapuram, Kerala, India Greenline Management Consultants Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Manage client accounts for corporate events* Execute event strategies and plans* Coordinate event logistics and production* Handle event delegation and execution


  • Thiruvananthapuram, Kerala, India Vinirma Consulting Pvt Ltd Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Job description:Excellent oral and written communication skillsSmart, hardworking, sincere, confident, and result-orientedStrong knowledge of computer and IT termsPrior experience in staffing services/professional services industry (an added advantage)Identify prospective clients and new growth opportunitiesGenerate new leads and convert them to revenueWork...


  • Thiruvananthapuram, Kerala, India The Animal-i Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    About UsThe Animal-i is a cutting-edge political PR and branding firm that blends instinct with intelligence. We work with political leaders, businesses, and high-profile personalities to shape powerful narratives, drive influence, and deliver results.Role OverviewWe are looking for a dynamic and proactive Client Relationship Manager to be the single point...


  • Thiruvananthapuram, Kerala, India Srishti Innovative Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionSrishti Innovative is an award-winning global IT company with offices in the US and India, specializing in web, mobile, and gaming development. With a focus on quality and innovation, Srishti has created over 1700 web and mobile applications for clients across various industries. The company has received multiple awards and recognitions...


  • Thiruvananthapuram, Kerala, India Nair Systems Full time ₹ 8,000 - ₹ 3,00,000 per year

    We are seeking a Client Relations Executive/ IT Inside Sales Executive to drive sales of our IT products/services to businesses. This role involves prospecting, lead generation, and closing sales deals primarily through phone, email, and digital channels.Key Responsibilities1. Prospecting and Lead Generation: Identify and engage potential IT customers.2....


  • Thiruvananthapuram, Kerala, India Trydan Tech Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Trydan Tech:Trydan Tech is a leading manufacturer of lithium-ion energy storage systems engineered for EVs, drones, aerospace, and heavy mobility applications. Committed to redefining the future of energy storage, we are expanding our team and seeking a Business Development Executive to drive growth, develop strategic partnerships, and elevate our...