Customer Success Executive

5 hours ago


Thiruvananthapuram, Kerala, India MYDESIGNATION Full time ₹ 3,00,000 - ₹ 9,00,000 per year

MYDESIGNATION, the leading fashion brand, is looking for Customer Service Representatives to join our team. As a Customer Success Executive (Non-Voice) at MYDESIGNATION, you will play a pivotal role in ensuring our customers' needs are met through non-voice communication channels, providing timely and helpful responses. Fluency in both Hindi and English is crucial for this role.

Major Responsibilities:


• Respond promptly and professionally to customer inquiries and requests through social media chats, emails, and other non-voice communication channels.


• Address customer concerns, complaints, and issues with empathy and efficiency, striving for a positive resolution.


• Maintain accurate and detailed records of customer interactions and resolutions.


• Collaborate with team members and other departments to provide solutions to customer queries.


• Adhere to established response time and quality metrics to ensure customer satisfaction.

Requirements:


• Strong communication skills in English


• Proven experience in a customer service role will be an advantage.


• Strong problem-solving abilities and attention to detail.


• Ability to work effectively in a team-oriented environment.

Job Type: Full-time

Benefits:

Health insurance

Provident Fund

Ability to commute/relocate:

Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Required)



  • Thiruvananthapuram, Kerala, India MYDESIGNATION ONLINE CLOTHING LLP Full time ₹ 15,000 - ₹ 2,50,000 per year

    MYDESIGNATION, the leading fashion brand, is looking for Customer Service Representatives to join our team. As a Customer Success Executive (Non-Voice) at MYDESIGNATION, you will play a pivotal role in ensuring our customers' needs are met through non-voice communication channels, providing timely and helpful responses. Fluency in both Hindi and English is...

  • Customer Success

    10 hours ago


    Thiruvananthapuram, Kerala, India Waybeo Software Solutions Full time ₹ 40,00,000 - ₹ 60,00,000 per year

    Waybeo offers advanced intelligence through call tracking & ad generated calls for enterprises. Waybeo's call tracking serves about 22,000 locations across India. The Airtel backed company possess a clientele of 56 enterprise customers inlcuding, Royal Enfield, Tata Motors, Honda cars etc..Waybeo has been providing in-depth intelligence services, enabling...


  • Thiruvananthapuram, Kerala, India Nair Systems Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Job Summary:We're seeking a highly motivated and results-driven Business Development Executive to join our IT staffing and recruiting team. The successful candidate will be responsible for generating new business leads, building relationships with customers, and driving sales growth by providing top IT talent to clients.Key Responsibilities:Prospecting and...


  • Thiruvananthapuram, Kerala, India Hyve Sports Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Manage customer support operations, handle orders and returns, and ensure smooth coordination with marketplaces.Strong communication skills (English; Malayalam/Hindi preferred)Knowledge of CRM tools, order management, and product listings


  • Thiruvananthapuram, Kerala, India Optimise Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Who We Are:The Optimise Media Group is a global performance advertising company, with over 10 international offices with operations across 5 continents including UK, SEA, Australia, India, and MEA.We work with an enviable client portfolio including many of the biggest global brand names. We deliver successful performance marketing campaigns for clients...


  • Thiruvananthapuram, Kerala, India Ad Touch Branding and Solutions Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Job Vacancy: Customer Relationship ExecutiveLocation: 4th Floor, Kesava Building, Karur Vyshya Building , SS Kovil Road, Thampanoor.Working Hours: 9:00 AM – 6:00 PMWe're looking for a dynamic and enthusiastic Customer Relationship Executive to join our teamRequirements:Proficiency in Tamil ,Malayalam and English (spoken and written)Fresher or experienced...


  • Thiruvananthapuram, Kerala, India Emiinence Full time ₹ 1,20,000 - ₹ 6,00,000 per year

    Emiinence LLP is hiring Customer care executive ls for its Trivandrum Branch . The candidate should have a flair for customer service and liason with the stake holders and partners .MS office and a good communication will be an added advantage.Job Type: Full-timePay: ₹11, ₹25,140.20 per monthWork Location: In person


  • Thiruvananthapuram, Kerala, India vanchinad force motors Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    Job SummaryThe Customer Relationship Executive (CRE) acts as the primary liaison between the dealership/service center and the customers. The CRE is responsible for managing customer interactions, ensuring a high level of satisfaction, handling queries and complaints, and promoting the company's services. The role focuses on delivering an excellent...


  • Thiruvananthapuram, Kerala, India Sreecadd Solutions Pvt Ltd (CADD Centre) Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    We are seeking a motivated and customer-focused Customer Relations Executive to join our team. The ideal candidate will be responsible for maintaining positive customer relationships, resolving inquiries or complaints promptly, and ensuring overall customer satisfaction. This role plays a key part in building trust and loyalty with our...


  • Thiruvananthapuram, Kerala, India Maana Health Full time ₹ 1,56,000 - ₹ 1,92,000 per year

    Position Summary:We are seeking a motivated and skilled Customer Relations Executive to join our dynamic team. The ideal candidate will be responsible for managing customer interactions and ensuring a high level of customer satisfaction. You will act as a liaison between the company and its customers, addressing inquiries, resolving issues, and promoting a...