ERP Specialist
4 days ago
Role & responsibilities
- Assist in enhancing the structure of the data, its accuracy and effectiveness, the current setup and reporting
- Implement and support Progen ERP system modules as required to support the IT run and build teams.
- Install, configure, maintain (upgrade and patch) an ERP database
- Develop database standards, guidelines and best practices
- Evaluate and research new database features, version and technologies, functional solution for ERP.
- Provide cross functional on going support and maintenance across the Groups ERP platform, Progen ERP.
- Provision of first and second line support, delivering on agreed enhancement requests to the Progen ERP.
- Preparation and maintenance of documentation (functional specifications, configuration documents etc)
- Provide technical assistance to end-users for hardware, software, and network-related issues.
- Troubleshoot and resolve system problems to minimize downtime.
- Set up new hardware, including servers, workstations, and peripheral devices.
- Install and configure operating systems, applications, and software updates.
- Oversee the functionality of network components such as routers, switches, and firewalls.
- Install, update, and maintain operating systems across all devices.
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