Partner Capability Manager

Function/Group:

India Sales

Experience:

4+Years

Location:

India

About Tally

The pioneers of software product industry in India, we are a technology and innovation led company simplifying the lives of small and medium businesses over the last three decades. With our cutting-edge technology, we have had the privilege to reach over 2.5 million business globally and cater to more than 7 million users in over 100 countries. We are passionate about the SMEs' growth and aim to deliver the best for their business through our product innovation and excellence. Our teams develop some of the most ingenious solutions that suit the unique requirements of millions of businesses across the globe. With a market share of 75% in India, we have a strong foothold in the Middle East and are also serving customers in SAARC & APAC, Africa, and North America. Our robust network of partners help us deliver unmatched customer experience in sales, support, and services globally.

With a sole purpose of Making Everyone Who Touches Tally, Happier, we aim to be the technology fabric that drives the economic growth of the world, by 2030.

Culture & Values

Over the years, we have nurtured a value-based culture that let individuals follow their lead and support them in their growth journey with us. We value honesty and integrity, prioritize a people-first culture, pursue excellence, and drive impactful innovation with simplicity.

Our vision at Tally is to ensure that all employees get access to equal opportunities, with decisions grounded on performance, merit, competence, and potential. We are dedicated to fairness and transparency in our policies. By fostering diversity and equality, we strive to eliminate all forms of discrimination. We are committed to an inclusive leadership where our leaders ensure that our people are empowered to be at their best, professionally, and personally. We take great pride in our work culture which has helped become a proud member of the elite Kincentric Best Employers Club

India Sales:

India Sales function within Tally focuses on driving high quality customer engagement at scale. We are enthusiastic and growth focused team who support in building great brand experiences for customers and partners. Our sales experts work closely with the Partner ecosystem to ensure consistent delivery of delightful customer experiences and collaborative associations across geography.

We are obsessed with the voice of our customers to fuel product innovation and profitable growth of our partners. You will get to coordinate with our partners by meeting new people and building a lasting relationship with the best tech sales team in the country.

• Build: A profitable partner ecosystem mentored to be enthusiastic, domain expert, customer centric
• Drive: Consistent Tally way of sales embracing consultative selling approach for delivering uniform brand experience
• Empower: Automate and enable small and medium enterprises with #Magicoftally to fully participate in India growth story
• Equip: Be the most effective source of Voice of Customer (VoC) for Product Innovation team and Marketing

What You Will Own

As a Partner Capability Manager, you will own the end-to-end creation and delivery of content, tools and training & assessment programs aimed at enhancing Tally Partner teams capabilities.

Your primary responsibility will be to design engaging, easy-to-understand enablement content that simplifies Tally's product solutions for sales roles across partner organisations. You will curate and manage both classroom and e-learning experiences, including videos, cue cards, assessments, and simulations. Additionally, you will conduct Train-the-Trainer (TTT) sessions, collaborate with internal teams to align training with business priorities, and audit training delivery to ensure quality & effectiveness. Your role is central to empowering partner teams to confidently represent Tally products and drive stronger customer engagement and business outcomes.

Experience You Should Bring

• 4+ years of experience in B2B sales, customer engagement, or sales training/ sales enablement roles.
• Exposure to MSME sector, especially involving software products.
• Proven experience in building sales training content, tools, and programs.
• Strong understanding of sales processes, customer lifecycle stages, and capability-building initiatives.
• Prior experience in engaging cross-functional teams and managing training rollouts at scale.
• Experience in facilitating learning through both in-person sessions and digital platforms.
• Tally product knowledge will be an added advantage.

What You Will Be Doing

• Ideate and create innovative, high impact, easy to use sales tools for partner sales teams such as sales videos, cue cards, byte size learning, demos facilitation guides, tips & tricks, etc.
• Lead and coordinate high impact capability enhancement programs such as the Black Belt program.
• Manage end-to-end functioning of the e-learning portal including vendor engagement, future roadmaps & related developments, adoption & usage of the portal etc.
• Curate e-learning content (SCROM and regular) for the new resource e-learning portal.
• Create useful learning support content for the e-learning platform such as quizzes, assessments, etc.
• Facilitate download sessions for field teams, gain adoption of the tools and collect feedback for improving the same.
• Assist the capability team in recording and disseminating benchmark sales capacity & capability building practices observed in our partner network.
• Periodically collect feedback, monitor trends, and keep the enablement content up to date.