Salesforce Capability, Architecture

2 weeks ago

Bengaluru, Karnataka, India Peoplelogic Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Salesforce Capability, Architecture & Enablement Lead

Purpose:

Build and govern the Salesforce delivery capability — ensuring strong architectural standards,

scalable team skills, and readiness to deliver across Salesforce clouds and emerging platform

areas.

Key Responsibility Areas

Strategic Leadership & Practice Growth

  • Track the Salesforce ecosystem roadmap (GenAI/Einstein, Data Cloud, Industries,

Hyperforce) and guide capability investments.

  • Build relationships with Salesforce Partner Success Managers and COE (Center of

  • Represent the organization in Salesforce partner councils, architect communities, and

  • Define practice-wide strategy — service offerings, go-to-market capabilities, and

  • Advise senior management on investments in new Salesforce technologies and

Excellence) teams.

innovation forums.

specialization roadmap.

emerging roles.

Architecture Governance & Standards

  • Define and maintain Salesforce Architecture Principles, covering multi-cloud design,

  • Establish an Architecture Review Board (ARB) to review key solutions for scalability,

integration, and data strategy.

compliance, and technical debt.

  • Maintain reference architectures for core use cases (Lead-to-Cash, Service

Excellence, Customer 360, Industry Clouds).

  • Govern platform decisions across Salesforce Core, MuleSoft, Tableau, Slack, and

Data Cloud.

  • Ensure alignment with enterprise architecture standards, security policies, and

DevOps/release management best practices.

Capability & Workforce Planning

  • Maintain a Salesforce Skills Inventory and Capability Matrix across roles,

certifications, and cloud expertise (Sales, Service, Experience, Marketing, Data,

Platform, Industries).

  • Forecast demand based on pipeline and Salesforce product roadmap; identify

capability gaps and plan new hires or reskilling accordingly.

  • Define target skill mix across developers, consultants, solution architects, technical

  • Partner with Talent Acquisition to align hiring profiles with Salesforce Partner Program

architects, and platform engineers.

and delivery pipeline needs.

Delivery Oversight & Quality Governance

  • Create governance frameworks for project quality — adherence to architectural

guardrails, design patterns, and platform limits.

  • Partner with Delivery Leads to perform periodic health checks, code reviews, and

  • Define and monitor architecture maturity KPIs (reuse %, technical debt index, platform

  • Support pre-sales and solutioning with readiness assessments and architecture

release audits.

scalability, and compliance).

feasibility inputs.

Learning, Certification & Enablement

  • Own the Salesforce Learning & Certification Framework for all practice members.
  • Create and track learning paths across role hierarchies — Admin Developer

Solution Architect Technical Architect.

  • Drive continuous enablement through Trailhead, internal learning pods, mentoring, and

  • Maintain partner-level certification compliance (Ranger, Architect, and Expert-tier

  • Curate a Salesforce Knowledge Repository of reusable assets, accelerators, and

live case studies.

targets).

design blueprints.

  • 12-18 years of experience in the Salesforce ecosystem with deep exposure to multiple

  • Minimum 5 years in architecture, platform engineering, or technical leadership.

  • Demonstrated experience in practice enablement, workforce planning, and

  • Familiarity with Salesforce Well-Architected Framework, CTA review processes, and

  • Excellent stakeholder management and leadership skills; ability to align delivery, HR,

Profile Requirements

Salesforce Clouds.

architecture governance.

partner compliance programs.

and strategic leadership.

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