CRM Manager
3 days ago
About the Role:
We are looking for a proactive CRM Manager to manage day-to-day customer interactions, ensure timely follow-ups, and maintain smooth processes for agreements, collections, and overall customer satisfaction.
Key responsibilities:
• Handle customer onboarding, agreements, and documentation.
• Manage collections and ensure timely follow-ups.
• Make daily calls to customers for updates, reminders, and engagement.
• Track and update CRM systems with accurate customer information.
• Provide support to sales and operations teams with customer insights.
• Ensure smooth customer experience and relationship management throughout the sales lifecycle.
Skills & Qualifications:
• Proven experience in real estate CRM.
• Excellent communication and interpersonal skills.
• Strong organizational skills and ability to manage multiple tasks daily.
• Comfortable working with CRM software and maintaining reports.
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