CRM Manager

Role DefinitionCRM ManagerResponsibility Deliverable (KRA)Manage CRM systems and customer lifecycle in retail domain.Develop and execute strategies using CRM tools and customer data to enhance customer relationships, improve retention, and drive business growth.Competency Required· Domain Knowledge – Understanding of food processing / FMCG / retail...

Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM thats more than just a help desk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet...

About the Role:We are looking for a proactive CRM Manager to manage day-to-day customer interactions, ensure timely follow-ups, and maintain smooth processes for agreements, collections, and overall customer satisfaction.Key responsibilities:• Handle customer onboarding, agreements, and documentation.• Manage collections and ensure timely follow-ups.•...

Job Description We're Hiring: Business Development Executive (Full-Time | On-Site)Location: Bengaluru, KarnatakaExperience: 1 – 3 YearsImmediate Joiners PreferredAbout Nurture CRMNurture is a fast-growing SaaS company providing powerful CRM solutions tailored for coaching institutes and upskilling centers. Our platform helps institutes manage their sales...

Location: JP Nagar, BangaloreWork Mode: Work from OfficeExperience: 15+ YearsCTC: 45 to 55 LPAJob Description CRM Engineering ManagerWe are looking for a seasoned CRM Engineering Manager to lead the development of our next-generation CRM platform - designed for scalability, security, and global reach. You will head a team of backend engineers, driving...

Role & responsibilitiesCRM Analyst Duties & Responsibilities(Building Contruction -Villa Project):Analyze all current and future state CRM operations, data feeds and reports for each HP regionManages development of CRM budgetCRM data verification and database health activity and reportingCRM maintenance and occasional end user training as neededDevelop an...

Company DescriptionWeAssist, a service under Karthika Consulting & Solutions, specializes in assisting Health Insurance customers with a hassle-free Reimbursement Claim Experience. With a focus on solving reimbursement cases and ensuring customer satisfaction, WeAssist handles the complex paperwork and claim process while individuals can focus on patient...

We are looking for a MoEngage Expert who can design, implement, and optimize customer engagement campaigns using MoEngage. The ideal candidate will have hands-on experience in marketing automation, customer segmentation, and data analytics to drive personalized user journeys and retention strategies.Key ResponsibilitiesPlan, create, and execute multi-channel...

Key Responsibilities:1. Customer Relationship ManagementAct as the primary point of contact for all customer queries, escalations, and service requests.Maintain strong and transparent communication with clients throughout the project lifecycle.Ensure timely updates to customers regarding project progress, payment schedules, and possession timelines.Manage...

Role & responsibilitiesManage end-to-end customer lifecycle and communicationMaintain and update CRM database with accurate client infoCoordinate between sales, marketing & support teamsHandle client onboarding, follow-ups, and escalationsTrack customer satisfaction and feedbackAnalyze CRM data to improve retention and engagementCreate SOPs and streamline...