CRM Manager

3 days ago


Bengaluru, Karnataka, India Inspira Builders Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Description: CRM Manager

Key Responsibilities:

  • Manage post-booking customer lifecycle – documentation, payments, queries, and updates.
  • Coordinate with legal, finance, and project teams for agreement processing and collections.
  • Ensure timely dispatch of invoices, demand letters, and receipts.
  • Maintain accurate customer records in CRM software and generate key reports.
  • Handle possession process, snag management, and customer walkthroughs.
  • Improve customer satisfaction through proactive communication and service.

Requirements:

  • Graduate/MBA with 10+ years in real estate CRM.
  • Strong knowledge of post-sales processes, documentation, and collections.
  • Proficient in CRM tools (Salesforce, Zoho, etc.).
  • Excellent communication, follow-up, and problem-solving skills.
  • Familiarity with RERA compliance and real estate documentation is a plus.

Job Type: Full-time

Pay: ₹50, ₹100,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Health insurance

Work Location: In person


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