CRM Manager
3 days ago
Job Description:
We are looking for a CRM Executive / Manager with 2 to 8years of experience into handling Post sales CRM activities.
Roles and Responsibilities
- Should have good business communication skill-Oral and Written. Kannada is a must
- Highly Energetic, helpful, and cordial approach with abilities to meet customer requirements
- Should have a pleasing personality to interact with customer
- Creating customer delight experience while onboarding new customers to handing over the property
- Thorough knowledge of real estate processes of the customer lifecycle from start till end
- Ensure timely completion of tasks given by head and management
- Coordination with bankers, channel partners, internal team, and other departments
- Replying to customers via email, messages, etc.
- Ensuring timely collection of payment, following up with customer and banker for the sanction letter
- Making Agreements, Demands, NOC, and other related documents
- Handling Possession processes
Desired Candidate Profile
- Should have minimum experience of 2+ years in CRM.
- Knowledge of customer life cycle process in the Real estate industry.
- Kannada is a must
- Good in communication and presentation
- Tech-savvy and system-oriented
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