Employee Relations
10 hours ago
Company Description
Technotask Business Solutions Pvt Ltd is a customer-centric organization specializing in delivering exceptional omnichannel solutions aimed at enhancing customer experiences and achieving business excellence. Founded in March 2020 and headquartered in Bhopal, India, Technotask has expanded rapidly, establishing 13 centers across India, Egypt, and the UAE, and serving over 20 global clients spanning 48 Lines of Business (LOBs). The company's expertise spans diverse industries, including FinTech, E-Governance, Health-Tech, Retail, and more, with esteemed clients such as Meesho, FloBiz, and Swiggy. Committed to innovation, Technotask provides a comprehensive range of services, including voice, email, and chat support, quality audits, logistic support, and process automation.
Role Description
We are seeking a full-time Employee Relations (ER) – Human Resources Specialist for our team at Technotask Business Solutions Pvt Ltd. This on-site role, based in Bhopal, involves fostering positive employee relations by addressing workplace issues, ensuring compliance with HR policies, advising on labor laws, and developing effective employee engagement practices. Responsibilities also include managing performance evaluation processes and collaborating with leadership to optimize workplace dynamics.
Qualifications
- Strong expertise in Employee Relations and Employee Engagement
- In-depth knowledge of HR Policies and Labor and Employment Law
- Proficiency in Performance Management processes and strategies
- Excellent interpersonal and conflict resolution skills, with a focus on problem-solving
- Ability to work effectively in an on-site environment and collaborate with diverse teams
- Bachelor's degree in Human Resources, Business Administration, or a related field is preferred
- Past experience in similar HR roles or environments is an advantage
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