Hiring Call Quality Analyst

Hiring for Quality Analyst - SME ( Noida ) Need Relevant Experience Into QA - Call Monitoring & Call Feedback SME Years = Upto 7.05 LPA Fixed + Variables

Job Title: Quality AnalystExperience: 35 YearsLocation: Okhla phase 1, New DelhiDepartment: MarketingEmployment Type: Full-TimeRole Overview;The Quality Analyst will be responsible for monitoring, auditing, and evaluating customerinteractions (calls, emails, and other channels) to ensure compliance with quality standardsand provide actionable insights to...

We are looking for Quality Analyst for US Voice processThose who have min 1yr of exp Salary upto 35k (or else candidate's interview)US Shift + both side cab facilityExcellent comms skills requiredGurugram Call me

Job Description Hiring Alert: Quality Analyst Join Our Growing Team! Location: Sector 63, Noida UK Shift Timings: - First Shift: 12:30 PM 09:30 PM - Second Shift: 02:30 PM 11:30 PM Construction Helpline is hiring a Quality Analyst to monitor and evaluate international customer calls (UK-based), ensuring compliance with quality standards and delivering...

Key Responsibilities• Monitor live and recorded calls, chats, or emails to evaluate agent performance.• Provide detailed feedback to agents on quality scores and areas of improvement.• Maintain and analyze QA reports to track performance trends.• Conduct quality audits and share regular MIS and dashboards with management.• Collaborate with team...

Experience: 2 - 6 YearsPreferred Candidate Location: South Delhi, Ghaziabad, Noida, Greater NoidaEducation: Any Graduate - Any Specialization, PG - Any PG CourseOther Certification: For QA-English - No certification requiredNo of openings: 4Industry Type: BPORole: Quality AnalystShift: US ShiftsRole OverviewWe are seeking a full-time, on-site Quality Analyst...

Job Summary:The Call Quality Analyst is responsible for monitoring and evaluating inbound and outbound customer interactions to ensure adherence to company policies, compliance, and quality standards. The role involves identifying areas of improvement, providing actionable feedback, and driving customer experience excellence.Key Responsibilities:Monitor live...

Role OverviewWe are seeking a full-time, on-site Quality Analyst to monitor calls.Key Responsibilities:Strong proficiency in both written and spoken English.Ability to monitor calls.Provide feedback and coaching to agents for performance improvement.Offer clear guidance to associates to enhance their performance.Ensure awareness of quality and agent behavior...

Job Overview:We are seeking a detail-oriented and analytical Quality Analyst (QA) – Call Audit to monitor, evaluate, and improve the quality of customer interactions. The role involves auditing calls, identifying gaps, providing feedback, and supporting continuous process improvements to enhance customer experience and ensure compliance with company...

Job Description AxisPhone:Quality Analyst INTERNAL USAGE: No. of Vacancies: 1 Reports to: PBC: Quality Manager Is a Team leader No Team Size: NA Grade: Assistant Manager, Deputy Manager Business: Retail Banking Department: AxisPhone Sub-Department: Quality Team Location: Mumbai, Noida, Ahmedabad, Kolkata, Bangalore and Hyderabad About AxisPhone - - - - -...