Front Office Associate
6 days ago
- Greeting guests: Welcoming guests in a professional and warm manner
- Assisting with check-in and check-out: Helping guests with the check-in and check-out processes
- Providing information: Offering information about the hotel's services, facilities, and local attractions
- Handling guest inquiries: Responding to guest requests and inquiries, including special arrangements and room preferences
- Managing appointments: Managing appointments
- Answering phones: Taking phone calls
- Billing: Handling billing
- Solving complaints: Addressing any possible complaints
- Maintaining records: Keeping updated records of bookings, payments, and guests
- Managing mail or deliveries: Managing mail or deliveries
- Overseeing security: Sometimes overseeing basic security or access control
- Collaborating with housekeeping: Working with housekeeping to ensure rooms are clean and tidy
- Processing cancellations and modifications: Processing cancellations and modifications, and relaying this information to the front desk
- Processing advance deposits: Processing advance deposits on reservations
Job Types: Full-time, Permanent, Fresher
Pay: ₹15, ₹20,000.00 per month
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Required)
Work Location: In person
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