Front Office Associate

4 weeks ago


Madikeri KA IN Montrose Golf Resort & Spa Full time

Greeting guests Welcoming guests in a professional and warm manner Assisting with check-in and check-out Helping guests with the check-in and check-out processes Providing information Offering information about the hotel s services facilities and local attractions Handling guest inquiries Responding to guest requests and inquiries including special arrangements and room preferences Managing appointments Managing appointments Answering phones Taking phone calls Billing Handling billing Solving complaints Addressing any possible complaints Maintaining records Keeping updated records of bookings payments and guests Managing mail or deliveries Managing mail or deliveries Overseeing security Sometimes overseeing basic security or access control Collaborating with housekeeping Working with housekeeping to ensure rooms are clean and tidy Processing cancellations and modifications Processing cancellations and modifications and relaying this information to the front desk Processing advance deposits Processing advance deposits on reservations Job Types Full-time Permanent Fresher Pay 15 000 00 - 20 000 00 per month Education Higher Secondary 12th Pass Preferred Experience Microsoft Office 1 year Preferred total work 1 year Preferred Language Hindi Preferred English Required Work Location In person


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