Desktop Support and IT Asset Management

What success looks like in this role:

• Job Title: Desktop Support and IT Asset Management - Ld Tech IT Asset Mgnt

  Location: Bangalore

  Who we are:

  Unisys is a global information technology company that builds high-performance, security-centric solutions for the most digitally demanding businesses and governments on Earth. Unisys' offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. Unisys builds better outcomes securely for its clients across the Government, Financial Services and Commercial markets. For more information, visit

  Our Vision: Enhancing people's lives through secure, reliable advanced technology.

  Our Core Beliefs:

• Curiosity: We embrace the unknown and continuous learning.
• Creativity: We look past routine ways of doing things.
• Client-Centricity: Our clients' success is our success.
• Integrity: We act ethically and honestly
  
  Key Responsibilities/Outcomes

• Download Workday Reports

• Process Asset Transfer of Custody Records
• Process Asset Capture Updates
• Process Daily New Hire Provisioning Requests from Workday Report
• Process Daily ASN's from Dell Report
• Process New Items in CIT Asset Management Global Functional Mailbox
• Process ServiceNow CIT Asset Management Requests
• Process Social Media Inquiries
• Update ServiceNow Asset Data
• Update CIT Asset Management Risks and Issues Log
• Update Inventory Table (As items are processed)
• CIT Asset Management Weekly Tasks
• Review CIT Asset Management PC and PC Accessory Inventories and update DWO Procurement
• Weekly CIT Asset Management Service Delivery Reporting and Meeting
• Update Inventory Table by EOD for Dashboard Update
• CIT Asset Management Monthly Tasks
• CIT Asset Management Quarterly Tasks
• Process Quarterly PC Refresh
• Communicate CIT Asset Management Inbound Shipments to all CIT Asset Management Inventory Coordinators
• CIT Asset Management Asset Shipment Receipt and Inventory Validation
• CIT Asset Management Asset Shipment handling, setup, tax documentation submission
• CIT Asset Management Provisioning Tasks
• Process Provisioning Requests (New Hire, Replacement and Refresh)
• Update CIT Asset Management CMDB
• Maintain all Provisioning Information in CIT Asset Management Procurement Master
• User Communications
• CIT Asset Management Asset Management Tasks
• Inventory Management
• Metrics - PC Repairs, PC Accessory Requests, Provisioning Configuration Issues
• Process and ensure employee termination asset returns
• CIT Asset Management CMDB Auditing - SCCM Auditing of Asset Assignment / Location / CUIC Validation
• PC Refresh
• Process Quarterly PC Refresh
• Process PC Refresh Returns / Asset Retiremen
  
  #LI-RB1

You will be successful in this role if you have:

• Requires a Bachelor's degree and Four or plus year experience

• Develops competence by performing structured work assignments

• Uses existing procedures to solve routine or standard problems

• Receives instruction, guidance and direction from others

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at or alternatively Toll Free: Prompt 4).  US job seekers can find more information about Unisys'  EEO commitment here.