Desktop Support Engineer

5 days ago


Bengaluru, Karnataka, India Microworld Infosol Private Ltd Full time ₹ 8,00,000 - ₹ 12,00,000 per year
  • Experience – 2 to 4 years
  • Qualification – Graduate or B Tech or BCA or MCA
  • Technical – Computer hardware or networking diploma

Job Description,

  • Provide first-level support for desktops, laptops, printers, and peripherals
  • Troubleshoot hardware and software issues (Windows OS, MS Office, basic applications)
  • Install, configure, and maintain desktop systems and applications
  • Handle user account setup, password resets, and basic network connectivity issues
  • Log and track service requests using ticketing tools
  • Coordinate with L2/L3 teams for unresolved issues
  • Support remote users via phone, email, or remote access tools
  • Maintain asset inventory and update documentation regularly
  • Assist in patch management and antivirus updates
  • Ensure compliance with IT policies and security protocols

Job Type: Full-time

Work Location: In person



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