
Desktop Support Engineer
2 days ago
- Experience – 2 to 4 years
- Qualification – Graduate or B Tech or BCA or MCA
- Technical – Computer hardware or networking diploma
Job Description,
- Provide first-level support for desktops, laptops, printers, and peripherals
- Troubleshoot hardware and software issues (Windows OS, MS Office, basic applications)
- Install, configure, and maintain desktop systems and applications
- Handle user account setup, password resets, and basic network connectivity issues
- Log and track service requests using ticketing tools
- Coordinate with L2/L3 teams for unresolved issues
- Support remote users via phone, email, or remote access tools
- Maintain asset inventory and update documentation regularly
- Assist in patch management and antivirus updates
- Ensure compliance with IT policies and security protocols
Job Type: Full-time
Work Location: In person
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