Business Development Associate
5 hours ago
- Answer incoming phone calls professionally and redirect them to the appropriate departments.
- Make outbound calls to potential and existing clients for follow-ups, confirmations, feedback, and appointment scheduling.
- Maintain call logs, enquiry records, and customer databases accurately.
- Greet walk-in visitors and assist them with basic queries and check-in formalities.
- Provide accurate information regarding services, appointments, pricing, and company offerings.
- Manage incoming email inquiries and respond or forward them accordingly.
- Schedule meetings, appointments, demos, and maintain calendar coordination for management.
- Handle customer complaints or escalate them to the concerned department.
- Maintain a clean and professional reception/work area.
- Coordinate with sales, admin, HR, and operations team as required.
- Maintain confidentiality of customer and business data.
- Assist with daily office tasks such as documentation, visitor entries, courier handling, etc.
- Achieve call targets, follow scripts, and contribute to team goals.
- Ensure a positive customer service experience and represent the brand professionally.
Job Type: Permanent
Pay: ₹30, ₹45,000.00 per month
Work Location: In person
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