L3 Engineer Support

3 days ago

Mumbai Metropolitan Region, India Aptita Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Role:L3 Support Engineer & Network Support Engineer

Experience-8-12years

Notice period-Immediate to 30Days

Location -Mumbai

Email on *************

Roles and Responsibilites:-

  • We are looking for an experienced L3 IT Support and Network Support Engineer to join our IT team.

The ideal candidate will be responsible for providing the high-level support for complex hardware, software, and network issues while playing a critical role in infrastructure management, security enforcement, and project implementation.

L3 IT Support

  • Handle escalations from L1 and L2 teams related to systems and networks.
  • Provide advanced troubleshooting and root cause analysis for OS, application, and hardware-related issues.
  • Maintain and support enterprise tools such as Active Directory, Microsoft Exchange, Office 365, SCCM, and endpoint protection systems.
  • Manage IT asset inventory, software licensing, patch management, and vulnerability remediation.
  • Implement and maintain backup, disaster recovery, and high availability systems.
  • Document all resolutions, procedures, and configurations in the knowledge base.

Network Support

  • Configure, monitor, and maintain routers, switches, firewalls, access points, and VPNs.
  • Troubleshoot LAN/WAN connectivity, DNS/DHCP issues, and network performance problems.
  • Monitor and ensure uptime, availability, and performance of network infrastructure.
  • Support and manage firewalls (Cisco ASA/Fortinet/SonicWall/Palo Alto), VPN, VLANs, and IPsec tunnels.
  • Implement network security protocols and support audit/compliance processes.
  • Collaborate with vendors for network upgrades, maintenance, and incident resolution.

Desired Skillsets

  • 8–12 years of hands-on experience in IT infrastructure support and network operations.
  • Strong knowledge of Windows Server, Active Directory, Group Policy, and DNS/DHCP.
  • Experience with cloud services (Azure, AWS, or GCP), virtualization (VMware/Hyper-V).
  • Solid understanding of networking concepts: TCP/IP, BGP, OSPF, NAT, VLANs, etc.
  • Hands-on experience with enterprise-grade routers/switches/firewalls.
  • Microsoft Certified: Azure Administrator Associate / MCSA / MCSE
  • Cisco Certified Network Professional (CCNP) / CCNA

We are looking for an experienced L3 IT Support and Network Support Engineer to join our IT team.

  • L3 NOC Engineer – Cisco ISE Support

    5 days ago

    Mumbai Metropolitan Region, India Teknowiz Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Title: L3 NOC Engineer – Cisco ISE SupportLocation: [Specify –MumbaiExperience: 7–10 years (with minimum 3 years in Cisco ISE support and troubleshooting)Job Type - Ongoing Contract/ FTCRole OverviewThe L3 NOC Engineer – Cisco ISE Support will be responsible for troubleshooting, maintaining, and optimizing Cisco Identity Services Engine (ISE)...

  • L3 Support Engineer

    2 weeks ago

    Bengaluru, Delhi, Mumbai, NCR, India IT Bridge Technologies Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Strong knowledge of Microsoft Windows operating systems (client and server).L3 Support Engineer- We are hiring an L3 Support Engineer to provide advanced technical support, troubleshoot complex issues, and ensure the smooth operation of systems and applications.The ideal candidate will have strong expertise in problem resolution, root cause analysis, and a...

  • Technical Support Engineer

    2 weeks ago

    Mumbai Metropolitan Region, India Value Point Systems Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Perform daily operational checks on the Netskope platform to ensure service continuity and performance.Monitor web traffic policies and DLP policies, alerts, and logs to identify potential security issues or misconfigurations.Provide first-level troubleshooting and escalate issues as required to L2/L3 or OEM support.Assist with policy changes, user access...

  • Application Support Engineer – L3 Support

    2 weeks ago

    Thane, Maharashtra Mumbai, Maharashtra, India Ample success Full time

    Job Title - Application Support Engineer L3 Support Job Location - Mumbai Thane Experience - 3 - 5 years Shift - Rotational - 9 am to 6 pm OR 12 pm to 9 pm No transportation provided Working Days - 6 days Monday to Saturday We need L3 level support folks who have supported in Dotnet projects have General Insurance project experience NET Core Microservices...

  • Java Support Engineer

    4 days ago

    Mumbai Metropolitan Region, India SWITS DIGITAL Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title:Application Developer – Java & Web TechnologiesLocation:MumbaiExperience:2–3 YearsMode of Interview:Face to Face (Mandatory)Job DescriptionWe are looking for anApplication Developer (Java, Unix, PLSQL)to join our team for L1 AMS support at the client location in Mumbai. The candidate will be responsible for providing application support,...

  • AVALOQ Support

    5 days ago

    Mumbai Metropolitan Region, India Viraaj HR Solutions Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Industry & Sector:Banking technology / Core Banking software services for financial institutions. This role supports Avaloq-based core-banking implementations, managed services, and production operations for corporate and private banking clients.Role:Avaloq Application Support Analyst (standardized title)About The OpportunityWe are hiring an on-site Avaloq...

  • Net L3 Support

    4 days ago

    Mulund, Mumbai, Maharashtra, India Avantio Technologies Pvt Ltd Full time

    Dot net L3 support with 5 + Years of experience for Mumbai Airoli location Skills - DOT NET,.NET, L3 support, Kafka, ELK Pay: ₹30,000.00 - ₹46,183.97 per month Schedule: - Rotational shift **Experience**: - total work: 5 years (preferred) Work Location: In person

  • Developer – WERCS L3

    2 weeks ago

    Mumbai Metropolitan Region, India SWITS DIGITAL Private Limited Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Title:Developer – WERCS L3Total Experience:7+ YearsRelevant Experience:6+ YearsLocation:MumbaiMandatory SkillsWERCS COTS Software Expertise – Implementation, configuration, and managementEHS Regulatory Knowledge – GHS, DG, TSCA, OSHA, EPA, EU REACH, ECHA, etc.Hazard Communication & Risk Assessment – SDS authoring, chemical hazard...

  • L3 Support lead

    1 week ago

    Bengaluru, Mumbai, Pune, India eClerx Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role Overview - (looking for immediate Joiner or who can join within 30days)We are seeking an experienced L3 Support Lead with strong expertise in Java development, messaging systems, and databases. The ideal candidate will take ownership of production support (L3 level), manage escalations, and lead issue resolution while ensuring application stability and...

  • Senior Support Manager- L3 Network

    6 days ago

    Mumbai, India TECEZE Full time

    Job Title: Senior Support Manager – Network L3 Location: Mumbai & PuneDuration : FulltimeExperience Required: 8–10 yearsJob Description:We are seeking a highly skilled Senior Support Manager – Network L3 to lead and manage network support operations within our IT Infrastructure team. The role involves providing advanced technical support, managing...