Catalog Specialist
4 days ago
Company Description
The Pet Point is a leading pet retailer in New Delhi, with over 17 years of experience meeting the needs of pet parents. With locations in Punjabi Bagh and Rajouri Garden, they offer a world-class grooming salon, a pet pharmacy, and access to professional veterinary care. Their focus on customer satisfaction and unique services, including international pet product brands, sets them apart. Known for their commitment to enriching the lives of pets and owners, they maintain exceptional relationships with trusted companies, breeders, and dealers. The Pet Point has gained recognition from notable public figures and is a favorite among pet owners seeking a dependable and curated shopping experience.
Role Description
This is a full-time, on-site role based in New Delhi for a Catalog Specialist. The Catalog Specialist will manage the online catalog across platforms, ensuring product listings are accurate, up-to-date, and optimized. The role includes analyzing sales data to improve catalog performance, collaborating with cross-functional teams for accurate product descriptions, and ensuring alignment with customer needs. The Catalog Specialist will also work to enhance customer experience by providing accessible and well-organized product information.
Qualifications
- Strong expertise in Catalog Management, ensuring accurate and updated product listings
- Proficient in using Analytical Skills to evaluate catalog performance and drive improvements
- Excellent Communication skills to coordinate with teams and maintain accurate product details
- Experience in enhancing the Catalogue and its presentation for better customer engagement and visibility
- Knowledge of best practices for Customer Experience and how catalog management impacts customer satisfaction
- Attention to detail, organizational skills, and proficiency in relevant catalog management tools
- Previous experience in retail, e-commerce, or pet-related industries is beneficial
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