Employee Experience Manager

About the Role

We are seeking a passionate Employee Experience Specialist to lead and shape the end-to-end employee journey, fostering a positive, engaging, and inclusive workplace culture. You will own initiatives that enhance employee engagement, wellbeing, and retention—from recruitment through onboarding, development, and beyond. This strategic, people-centric role is essential in creating a world-class employee experience that drives motivation, productivity, and loyalty.

Key Responsibilities

Employee Journey Strategy & Design

• Map and continuously improve the entire employee lifecycle, identifying key moments that matter (Candidate, Onboarding, Development, Retention, Exit).
• Design and implement programs, policies, and initiatives that provide a seamless, positive experience at each stage.
• Partner across HR, leadership, and internal teams to align initiatives with company goals and culture.

Culture & Engagement

• Act as a custodian of company culture, ensuring core values are embodied across the organization.
• Develop and manage employee engagement strategies, including pulse surveys, annual engagement surveys, and action planning.
• Foster community and belonging through recognition programs, internal communications, and cultural events.

Onboarding & Integration

• Own and evolve onboarding programs to ensure new hires receive a warm, effective introduction that sets them up for success.
• Collaborate with hiring managers to create personalized onboarding experiences and mentorship/buddy systems.

Feedback & Voice of the Employee

• Create and manage multiple channels for employee feedback, such as surveys, focus groups, stay interviews, and exit interviews.
• Analyze qualitative and quantitative data to identify trends, insights, and opportunities for improvement.
• Present actionable recommendations to leadership for continuous enhancement of the employee experience.

Workplace Experience & Wellbeing

• Curate in-office or remote/hybrid workplace experiences that promote productivity, collaboration, and employee wellbeing.
• Champion wellness initiatives addressing mental, physical, and financial health needs.

Recognition & Retention

• Design meaningful, inclusive employee recognition programs aligned with company values.
• Analyze retention data to inform strategies that improve employee retention and reduce turnover.

Internal Communications & Employer Branding

• Partner with Marketing and HR to ensure clear, engaging internal communications.
• Support employer branding efforts to attract and retain top talent.

Change Management & Continuous Improvement

• Lead change management initiatives to drive culture transformation and continuous workplace improvements.
• Collaborate with Learning & Development to align training and development programs with evolving employee needs and company culture.

Qualifications & Experience

Required:

• Bachelor's degree in Human Resources, Organizational Psychology, Business Administration, or a related field.
• 15+ years of experience in HR, employee engagement, organizational development, or related roles.
• Proven ability to design and implement employee experience programs such as onboarding, engagement, and recognition.
• Strong understanding of the employee lifecycle and experience management best practices.
• Proficiency with HRIS systems, engagement survey platforms and data analysis tools.
• Excellent interpersonal, communication, and facilitation skills.
• Analytical mindset with ability to interpret data and present actionable insights.
• Ability to influence stakeholders and collaborate across teams effectively.

Preferred:

• Experience with change management, culture transformation, and DEI initiatives.
• Background in employer branding and internal communications.
• Experience in high-growth tech or creative environments.
• Certifications in Change Management, Project Management (PMP/Agile), or Coaching.
• Experience managing or mentoring junior team members.