Customer Experience

3 days ago

Gurgaon, Haryana, India OneBanc Full time ₹ 4,00,000 - ₹ 8,00,000 per year

About Us:

OneBanc is a neo-bank, building the economic infrastructure for the workforce of India. The idea of OneBanc started when a young girl asked Vibhore, a serial entrepreneur, why the money in her piggybank never grew. Adopting this philosophy of #DemandMore, OneBanc connects enterprises, banks, and HR Tech platforms to enhance value for all stakeholders. The core team has proven their vision and executive prowess in CoCubes – a complete assessment solution for students and institutes, which was acquired by Aon. They are now building the squad to enable FinTech revolution of the future.

Must Have's

  • 0 to 2 years of experience in customer experience.
  • Excellent Communication Skills
  • Strong problem-solving skills, and a collaborative approach
  • Work with an ownership mindset towards deliverables
  • Empathy to understand the customers concerns and ensure they get timely resolution.

Your Day

  • Respond to customer enquiries via chat, email, or phone
  • Provide honest and personalized experience to customers

Please note that you will hear from us regarding your application status within 7 days.

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