Customer Service

Dear Candidate,PFB the JD of Customer Service role with Job Objective: Objective of this role is to respond to customer queries, complaints, escalations and requests about the services via inbound /outbound calls and emails.Job Description:Manage inbound / outbound calls and emails from customersAdhere to the Service Level Agreement (SLAs) / Schedule...

*Job Title:* Customer Service - Import Export*Location:* Noida Sector-63*Qualification:* Graduate or MBA preferred*Experience:* 2 to 5 Years*Salary:* upto 30k*Shift Timing:* 9:30 to 6:30 pm*Week Off:* Sunday*Industry:* Freight forwarding & Logistics*Gender Preference:* Both (preferred female)*Key Skills Required** Excellent written and verbal communication...

Company DescriptioniQor CXBPO is a trusted partner in providing intelligent end-to-end customer experience solutions for global brands. With a workforce of 40,000 employees across 10 countries, we combine 30 years of industry expertise with cutting-edge AI-driven innovations to optimize customer interactions. iQor offers agile, scalable solutions that ensure...

Job Description:Skill Required:Identify and pursue new business opportunities through market research, networking, and cold calling. Build and maintain strong relationships with clients, understanding their needs and providing solutions to meet them. Develop and implement sales strategies to achieve revenue targets and expand the company's customer base. ...

Company DescriptionnirvanaHealth is an innovative Payer and pharmacy benefit manager (PBM) platform provider that leverages robotic process automation (RPA) cloud platforms to manage integrated medical, pharmacy, and behavioral services. These services aim to reduce overall administrative and medical costs while improving quality. nirvanaHealth offers the...

Company DescriptionAstraGlobal is a premier business process transformation company with over 20 years of experience in the Online Lending, US ARM, and Legal Collection industries. Known for its commitment to excellence, AstraGlobal provides services to industry-leading clients from its global contact center in India, ensuring state-of-the-art IT...

Job Title: Customer Care HeadLocation: Noida-94Department: Customer Support / Service Job Summary:We are seeking an experienced Customer Care Head to lead and manage our customer support operations. The ideal candidate will be responsible for driving service excellence, improving customer satisfaction, and building a high-performing support team. Key...

Company DescriptionTaskUs is a unique BPO with a focus on innovation and technology, powered by highly capable individuals. We specialize in Digital CX, Trust & Safety, AI Services, Risk + Response, Consulting, and more. TaskUs partners with the world's most innovative and disruptive brands to protect their interests and drive long-term success. Our team is...

4 months • Full-time₹12,000/monthDevelop customer service skills while supporting investor relations and customer support.Requirements:12th pass or equivalentGood communication skills in Hindi and EnglishBasic computer knowledgeCustomer-oriented mindsetCertificationCertificate in Customer Service Excellence

1- logging calls, coordinating with clients and try closing eligible calls over phone2- coordinating with clients and align respective location engineers/vendors for pending calls and applicable installation requests, coordinate for technical support to service vendors3- Taking customer feedback of open cases and updating completed calls in system4- sending...