Technical Support Engineer(Fresher)

2 days ago

Nagpur, Maharashtra, India The Lead Market Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Key Responsibilities:

  • Provide first-level technical support and troubleshooting for IT-related issues.
  • Manage and resolve service requests and incidents efficiently.
  • Assist in the administration and support of Microsoft services and applications.
  • Support networking issues and cloud-based services.
  • Collaborate with other IT teams to ensure seamless resolution of issues.
  • Maintain detailed documentation of service desk activities and resolutions.
  • Communicate effectively with clients and stakeholders to provide status updates and gather necessary information.

Qualifications:

  • Recent graduate with a degree in Computer Science, Information Technology, or a related field.
  • Strong communication skills, both verbal and written.
  • Basic understanding of Microsoft administration.
  • Knowledge of networking principles and cloud technologies.
  • Strong problem-solving skills and the ability to think analytically.
  • Eagerness to learn and adapt to new technologies and processes.
  • Ability to work well in a team-oriented environment.

We Offer:

  • Competitive salary and benefits package.
  • Mentorship and training programs to support your professional growth.
  • A dynamic and collaborative work environment.
  • Opportunities for career advancement within the company.
  • Exposure to a wide range of technologies and IT practices.

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