Front Desk Executive And Receptionist
5 days ago
Position/Role: Front Desk Executive and Receptionist
Location: HITEC City, Gachibowli, Hyderabad
Working Days: 6 Days (Monday to Saturday)
Shift Timings: 09:00 AM 06:00 PM
Experience Required: 1 to 5 Years in Front Office / Customer Relations / Reception / Administrative Role
Overview:
The Front Desk Executive will be the face of the coworking space, responsible for managing front office operations, welcoming guests and clients, handling administrative activities, and ensuring a smooth and professional experience for all members and visitors. The candidate should possess excellent communication skills, a pleasant personality, and the ability to multitask efficiently in a dynamic coworking environment.
Key Responsibilities:
- Serve as the first point of contact for visitors, clients, and members, offering a warm and professional welcome.
- Manage the front office reception area, ensuring it is well-organized, clean, and presentable at all times.
- Handle incoming calls, emails, and inquiries promptly and courteously; redirect calls and messages to appropriate personnel.
- Maintain visitor logs, issue visitor passes, and ensure security and confidentiality protocols are followed.
- Coordinate with housekeeping and maintenance teams to ensure smooth daily operations of the coworking space.
- Manage booking and scheduling of meeting rooms, conference spaces, and event areas through the internal system.
- Assist members and guests with check-ins, workspace allocations, and general information regarding facilities.
- Maintain accurate records of daily walk-ins, visitor feedback, and occupancy reports.
- Handle courier and mail management receiving, sorting, and dispatching packages appropriately.
- Support the operations and community management team in organizing internal events, workshops, and client activities.
- Manage inventory of office supplies, pantry items, and stationery, and coordinate timely replenishment.
- Liaise with vendors and service providers for facility management, housekeeping, and other office requirements.
- Maintain records of invoices, petty cash, and assist in preparing reports for management review.
- Ensure smooth onboarding experience for new members and provide continuous support throughout their membership.
- Uphold company policies, maintain professionalism, and ensure confidentiality in all interactions.
- Assist management in administrative and operational support tasks as required.
Required Candidate Profile:
- Minimum 1+ years of relevant experience in front desk, customer service, or administrative roles (preferably in coworking, hospitality, or corporate environments).
- Excellent communication and interpersonal skills with a strong customer service orientation.
Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
Professional appearance is mandatory the candidate must wear a formal blazer and business attire daily as part of the company's dress code.
- Ability to multitask, prioritize, and manage time effectively.
- Well-groomed, courteous, and professional demeanor.
- Strong problem-solving skills and attention to detail.
- Dependable, proactive, and capable of handling responsibilities independently.
- Ability to work under pressure and maintain a calm, positive attitude.
- Honest, ethical, and committed to maintaining company values and standards.
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