Front Desk Executive And Receptionist

4 days ago

Hyderabad, Telangana, India SYKAM ASSETS MANAGEMENT (OPC) PVT LTD Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Position/Role: Front Desk Executive and Receptionist

Location: HITEC City, Gachibowli, Hyderabad

Working Days: 6 Days (Monday to Saturday)

Shift Timings: 09:00 AM 06:00 PM

Experience Required: 1 to 5 Years in Front Office / Customer Relations / Reception / Administrative Role

Overview:

The Front Desk Executive will be the face of the coworking space, responsible for managing front office operations, welcoming guests and clients, handling administrative activities, and ensuring a smooth and professional experience for all members and visitors. The candidate should possess excellent communication skills, a pleasant personality, and the ability to multitask efficiently in a dynamic coworking environment.

Key Responsibilities:

  • Serve as the first point of contact for visitors, clients, and members, offering a warm and professional welcome.
  • Manage the front office reception area, ensuring it is well-organized, clean, and presentable at all times.
  • Handle incoming calls, emails, and inquiries promptly and courteously; redirect calls and messages to appropriate personnel.
  • Maintain visitor logs, issue visitor passes, and ensure security and confidentiality protocols are followed.
  • Coordinate with housekeeping and maintenance teams to ensure smooth daily operations of the coworking space.
  • Manage booking and scheduling of meeting rooms, conference spaces, and event areas through the internal system.
  • Assist members and guests with check-ins, workspace allocations, and general information regarding facilities.
  • Maintain accurate records of daily walk-ins, visitor feedback, and occupancy reports.
  • Handle courier and mail management receiving, sorting, and dispatching packages appropriately.
  • Support the operations and community management team in organizing internal events, workshops, and client activities.
  • Manage inventory of office supplies, pantry items, and stationery, and coordinate timely replenishment.
  • Liaise with vendors and service providers for facility management, housekeeping, and other office requirements.
  • Maintain records of invoices, petty cash, and assist in preparing reports for management review.
  • Ensure smooth onboarding experience for new members and provide continuous support throughout their membership.
  • Uphold company policies, maintain professionalism, and ensure confidentiality in all interactions.
  • Assist management in administrative and operational support tasks as required.

Required Candidate Profile:

  • Minimum 1+ years of relevant experience in front desk, customer service, or administrative roles (preferably in coworking, hospitality, or corporate environments).
  • Excellent communication and interpersonal skills with a strong customer service orientation.

  • Proficient in MS Office (Word, Excel, PowerPoint, Outlook).

  • Professional appearance is mandatory the candidate must wear a formal blazer and business attire daily as part of the company's dress code.

  • Ability to multitask, prioritize, and manage time effectively.
  • Well-groomed, courteous, and professional demeanor.
  • Strong problem-solving skills and attention to detail.
  • Dependable, proactive, and capable of handling responsibilities independently.
  • Ability to work under pressure and maintain a calm, positive attitude.
  • Honest, ethical, and committed to maintaining company values and standards.

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