Receptionist
2 days ago
Receptionist Roles
- Serve as the first point of contact for visitors, clients, and customers.
- Manage front desk operations and ensure a welcoming reception area.
- Handle incoming calls, emails, and correspondence promptly and professionally.
- Schedule and manage appointments, meetings, and conference room bookings.
- Direct visitors to the appropriate departments or personnel.
- Maintain visitor logs, security passes, and front-desk records.
- Support administrative and clerical tasks for various departments.
- Receive, sort, and distribute mail, deliveries, and courier packages.
- Maintain office supplies inventory and order replenishments when necessary.
- Uphold company confidentiality and security protocols at all times.
- Receptionist Job Description (JD)
Position Title: Receptionist
Department: Administration / Front Office
Key Responsibilities:
- Greet and assist visitors in a friendly and professional manner.
- Answer, screen, and forward phone calls to appropriate staff members.
- Manage daily calendars, meeting rooms, and travel arrangements when required.
- Prepare and maintain front office documents, reports, and records.
- Coordinate with internal teams for office maintenance, IT support, and facilities.
- Assist with administrative tasks such as photocopying, scanning, and filing.
- Monitor and ensure cleanliness and orderliness of the reception area.
- Handle customer queries and complaints courteously and efficiently.
- Maintain confidentiality of sensitive company information.
Qualifications & Requirements:
- High school diploma or bachelors degree preferred.
- Proven experience as a receptionist, front desk officer, or administrative assistant.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in MS Office (Word, Excel, Outlook) and office equipment.
- Professional appearance and customer-oriented attitude.
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