Technical Support Engineer
3 days ago
CAVITAK
with its 375 member strong team (
referred to as Cavs
) are engaged in below
Business Verticals:
Retail Distribution
- Mobile & Consumer Goods
Value-Added Tech Distribution
- Audio & Video, Fire, Security, Automation, Network & Power Solutions and Fundamental Resource Management & AI
Global Commerce
- Launchpad for global and Indian brands on e-commerce platforms
About the Role:
We are looking for a
Technical Support Engineer
who will provide hands-on support, troubleshooting, and technical expertise for our
Fire Alarm and Fire Detection Systems
. If you're passionate about safety technology, enjoy solving technical challenges, and like working closely with customers and field teams, this role is for you
What You'll Do:
- Provide
technical assistance
for installation, commissioning, and maintenance of fire alarm systems (addressable & conventional). - Diagnose and
troubleshoot system faults
and ensure timely issue resolution. - Coordinate with service teams and customers to deliver
on-site and remote support
. - Conduct
testing, preventive maintenance, and documentation
for service activities. - Support the
sales and projects team
with product knowledge and technical inputs. - Train end-users and internal teams on system operation and best practices.
- Stay updated on
product developments, firmware updates, and safety standards
.
What We're Looking For:
- Diploma / B.E. / B.Tech in
Electronics, Electrical, Instrumentation, or Fire & Safety Engineering
. - 1–3 years
of experience in technical support or maintenance of
Fire Alarm Systems
. - Hands-on experience with panels and detectors.
- Strong understanding of
wiring diagrams, control panels, and system networking
(RS-485, Modbus, etc.). - Excellent
problem-solving and communication
skills. - Ability to work independently and manage field visits as required.
Why Join Us:
- Opportunity to work with advanced
fire safety technologies
. - Supportive and growth-oriented work culture.
- Exposure to large-scale safety projects across industries.
-
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