Customer Relationship Manager(Female)

1 week ago

Deccan Gymkhana, Maharashtra, India PARREES Full time ₹ 18,00,000 - ₹ 42,00,000 per year

The CRM Manager is responsible for overseeing the strategy, implementation, and optimization of the company's customer relationship management system. This role is pivotal in enhancing customer engagement, retention, and overall satisfaction. The CRM Manager works closely with marketing, sales, and IT teams to ensure seamless integration and utilization of CRM tools to drive business growth

Key Responsibilities:

● CRM Strategy Development: Develop and execute CRM strategies that support the company's business objectives and enhance customer loyalty and satisfaction.

● Customer Segmentation: Analyze customer data to identify key segments and develop targeted marketing campaigns to optimize customer engagement and retention.

● Campaign Management: Plan, execute, and manage multi-channel CRM campaigns, including email marketing, SMS, and in-app messaging.

● Data Analysis: Monitor and analyze customer behavior and campaign performance metrics to optimize CRM initiatives.

● CRM System Management: Oversee the day-to-day operations of the CRM system, ensuring data accuracy, system functionality, and integration with other platforms.

● Collaboration: Work closely with sales, marketing, and customer service teams to align CRM activities with broader business strategies.

● Customer Journey Mapping: Develop and optimize customer journey maps to ensure a seamless experience across all touchpoints.

Reporting: Create and present regular reports on CRM performance, customer insights, and campaign effectiveness to key stakeholders.

● Vendor Management: Liaise with external vendors and partners to ensure the CRM system and related tools are up-to-date and meet business needs

Key skills for Customer Relationship Manager:

● Polite disposition

● Ability of rigorous follow up.

● The ability to communicate confidently – both through speaking and writing – with colleagues and clients.

● Ability to understand the circumstances and act accordingly.

● Proactive.

● Thorough knowledge of products/services.

● Always available on calls.

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance

Expected Start Date: 15/10/2025

  • Business Relationship Manager

    2 weeks ago

    Deccan Gymkhana, Maharashtra, India PARREES Full time ₹ 3,15,000 - ₹ 4,20,000 per year

    Job Description of CRM :The CRM Manager is responsible for overseeing the strategy, implementation, and optimization of the company's customer relationship management system. This role is pivotal in enhancing customer engagement, retention, and overall satisfaction. The CRM Manager works closely with marketing, sales, and IT teams to ensure seamless...

  • Relationship Manager

    2 weeks ago

    Deccan Gymkhana, Maharashtra, India Pune e stock broking ltd Full time ₹ 30,00,000 - ₹ 74,29,108 per year

    Generate Leads: Actively identify and pursue new client opportunities to expand our mutual funds distribution business •Build Personal Touch: Build and maintain strong relationships with clients through regular communication, understanding their investment needs, and providing tailored adviceClient Relationship Management: Monitor and manage clients'...

  • Head Stylist

    2 weeks ago

    Deccan Gymkhana, Maharashtra, India Snusha Full time ₹ 5,00,000 - ₹ 7,00,000 per year

    About the RoleWe are seeking a dynamic and detail-oriented Head Stylist & Client Experience Manager to oversee all aspects of client styling, in-store visual presentation, and customization coordination. This hybrid role combines fashion expertise, operational precision, and strong interpersonal skills.You will play a vital role in creating an exceptional...

  • Sales Manager

    6 days ago

    Deccan Gymkhana, Maharashtra, India B U Bhandari Auto Lines Pvt Ltd Full time ₹ 36,00,000 - ₹ 60,00,000 per year

    Job Title: Sales Manager – Ather ShowroomLocation: Bhandarkar Road, PuneCompany: B. U. Bhandari Autolines Pvt. Ltd.About Us:B. U. Bhandari Autolines Pvt. Ltd. is a trusted name in the automobile industry with a legacy of delivering quality, service, and excellence. We are the authorized dealer for Ather Energy, India's leading EV brand. Our Bhandarkar Road...

  • Store Manager

    2 weeks ago

    Deccan Gymkhana, Maharashtra, India Snusha Full time ₹ 50,000 - ₹ 70,000 per year

    About the RoleWe are seeking an exceptional and results-driven Store Manager to lead our flagship stores. As the face of our brand, you will play a pivotal role in curating an unparalleled shopping experience, cultivating a high-performing team, and driving consistent sales growth.This position requires a dynamic leader with a refined understanding of luxury...

  • Customer Support Executive

    2 weeks ago

    Deccan Gymkhana, Maharashtra, India LET'SECURE INSURANCE BROKER PVT LTD Full time ₹ 1,84,000 - ₹ 2,28,000 per year

    Customer Support Executive to drive – both new leads and existing customers. Explaining insurance products and converting leads into sales or appointments. As well as the ability to handle objection and follow up and leads effectively and close policy as well.Make outbound calls to prospective/ Existing clients to introduce insurance products (Health,...

  • Sales Manager

    3 days ago

    Deccan Gymkhana, Maharashtra, India Zaminseva Prime Pvt Ltd Full time ₹ 2,55,000 - ₹ 4,50,000 per year

    Develop and implement strategic sales plans to achieve and exceed sales targets for plots/land projects.Lead, motivate, and manage the sales team to ensure consistent performance and goal achievement.Identify new business opportunities and potential clients through networking, referrals, and market research.Conduct site visits with clients, explain project...

  • Client Management Executive

    12 hours ago

    Deccan Gymkhana, Maharashtra, India Core Clinical Servuces Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    Company Overview:Core Clinical Services is a Pune-based Healthcare IT company offering excellent career opportunities in Clinical Data Management and Analysis. For our IT-Health care company, we have created and health care software and for its marketing we are looking for a skilled Business Development Executive.Job Responsibilities:Identify and connect...

  • Sales and Marketing Manager

    1 week ago

    Deccan Gymkhana, Maharashtra, India solace hair transplant pune Full time ₹ 1,32,164 - ₹ 6,48,820 per year

    Sales:Generate new leads through calls, social media, referrals, and walk-ins.Counsel prospective clients about available hair transplant and cosmetic solutions.Convert inquiries into confirmed bookings, ensuring sales targets are met.Maintain relationships with existing clients for referrals and repeat business.Marketing:Monitor and analyze market trends,...

  • Business Development Manager

    2 days ago

    Deccan Gymkhana, Maharashtra, India GS Global Academy Full time ₹ 3,50,00,000 - ₹ 6,50,00,000 per year

    Job Title: Business Development Manager (BDM) - Overseas StudyLocation: PuneJob Summary:The Business Development Manager (BDM) for Overseas Study will be responsible for driving the growth of international student enrollment through partnerships with educational institutions, agencies, and other stakeholders. The BDM will work to expand the company's...