Process Associate

15 hours ago


Remote, India Ameya Health Care Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Summary:

We are looking for experienced Process Associates to join our growing healthcare operations team. The role involves supporting patient appointment scheduling processes, maintaining accurate data, and ensuring timely coordination.

Key Responsibilities:

  • Manage backend processes related to patient appointment scheduling and healthcare operations.
  • Accurately update and maintain patient information in the system.
  • Ensure all appointments are scheduled as per client protocols and timelines.
  • Coordinate with voice teams and internal departments to resolve discrepancies.
  • Maintain data accuracy, compliance, and confidentiality in line to company standards.
  • Meet daily productivity and quality benchmarks.

Required Skills & Qualifications:

  • Minimum 2 years of experience in BPO/RCM/KPO industry (Healthcare domain preferred).
  • Strong attention to detail and ability to work with high accuracy.
  • Excellent communication and coordination skills.
  • Good knowledge of MS Office, Google Suite and data entry tools.
  • Willingness to work in US Shift (9:30 am to 6:30 pm EST).

Job Type: Full-time

Work Location: Remote


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