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Process Associate

2 weeks ago

Remote, India Bungee Tech Full time

_JOB SUMMARY: _

Are you passionate about improving the quality of customer experiences? Do you like to dive deep to understand problems? Do you strive to excel at goals aligned to you? if yes, then this role is the right platform. Bungee empowers enterprises to drive great business decisions.

Headquartered in Seattle and founded by Amazon veterans, Bungee enables enterprises to gain access to global data on-demand and drive critical business decisions across industries. We’re a small, fast-growing company with our service already in use by several Fortune 50 companies.

**_KEY RESPONSIBILITIES _**
- Meets and/or exceeds the set productivity and accuracy targets.
- Participate in ad-hoc operational projects and audits
- Understand operational goals, vision, charter and process steps
- Execute on assigned project components of specific audit processes.
- Follow SOPs as prescribed and provide inputs to improve the process.

**_BASIC QUALIFICATIONS_**
- Any UG Degree
- At least with 6months - 1 year work experience
- Proficient in Internet navigation
- Has problem solving skills and attention to detail.
- Has good written and oral communication skills
- Meets and/or exceeds productivity and accuracy targets for assigned audit/quality processes
- Drive process/system improvements basis ongoing trends/gaps identified
- Carries out tactical issue based communications with internal teams
- _PREFERRED QUALIFICATIONS:_
- Proficient in MS Excel and other MS Office tools.
- Having statistical knowledge on averages, trend, outliers, charting, etc. would be an advantage.
- Experience/ Knowledge of SQL and Macros, but not mandatory.
- Working experience in online retail operations or similar fields is a plus

**Job Types**: Full-time, Contract

Pay: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Internet reimbursement
- Paid sick time
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Shift allowance