Voice Process Associate
18 hours ago
Job Summary:
We are seeking a Voice Process Associate experienced in international calling for healthcare clients. The candidate will be responsible for calling patients in the US to schedule, confirm, or reschedule appointments, ensuring a high level of professionalism and patient satisfaction.
Key Responsibilities:
- Make outbound and inbound calls to patients to schedule, confirm, or modify appointments.
- Verify patient details and update information accurately in the system.
- Provide courteous and professional communication while handling patient queries.
- Follow standard scripts and protocols to ensure compliance and quality.
- Coordinate with internal teams to address scheduling or system-related issues.
- Meet performance targets for call volume, quality, and customer satisfaction.
Required Skills & Qualifications:
- Minimum 2 years of experience in International Voice Process (Healthcare calling preferred).
- Excellent English communication and listening skills.
- Strong interpersonal skills with a patient-centered approach.
- Experience in appointment scheduling or healthcare RCM process is an advantage.
- Comfortable working in US Shift 9:30 am - 6:30 pm EST (India -Night Shift).
Job Type: Full-time
Work Location: Remote
-
Process Associate
17 hours ago
Remote, India Ameya Health Care Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Summary:We are looking for experienced Process Associates to join our growing healthcare operations team. The role involves supporting patient appointment scheduling processes, maintaining accurate data, and ensuring timely coordination.Key Responsibilities:Manage backend processes related to patient appointment scheduling and healthcare...
-
Voice Process Executive
1 day ago
Remote, India IT Services Company Full time**Job description**:Hiring for IT Sales Voice Process with the following skills: Must Have: Conduct outbound calls to prospective clients for IT services Generate qualified leads through cold calling & follow-ups Explain Services to potential Clients Maintain the database in CRM / excel Excellent verbal communication & convincing skills Achieve monthly...
-
International Voice Process
1 week ago
Remote, India Vantas IT Consultants Pvt. Ltd. Full timeDesignation - International Tele Caller Company - Vantas IT Consultants Pvt. Ltd. Process - B2B Location - Work from Home **Responsibilities**: - Ability to make outbound cold calls. - Regular follow up with the corporate clients (B2B process). - Update clients information and notes in the CRM. - Maintaining the standard operating...
-
Malayalam Voice Process
2 weeks ago
Remote, India Procode learning solutions private limited Full time**Company Description** **Procode Learning Solutions Pvt Ltd** **Role Description** This is a Full-time remote role for a Malayalam Voice Process Executive.Handle inbound and outbound calls from customers in Malayalam to address their questions, concerns, and complaints. Provide accurate and professional information about company products, services, and...
-
Associate
1 week ago
Remote, India Nylas Global Full timeAssociate(voice process) work location: Kochi type-onsite Qualification: any Graduate/post graduate work timings: rotational shifts Job Responsibilities: 1. Handles incoming and outgoing calls 2. Respond to customer queries 3. Adhere and follow on agreed KPI/Targets 4. Proper escalation process should be followed on all complex cases where Associate...
-
Voice Process Executive
5 days ago
Remote, India RightO Full timeFlipkart work from home ( **3 month contractual**) **Voice process -** Ug/ graduates/ with excellent comms in english can apply Shift - **rotational (24*7)** 6 days working **Salary - 18k ctc ( 14k in hand)** - Interested can _**call**_or _**WhatsApp**_ _on_**9171286541** **Laptop is required with given configuration (mandatory)** **Windows 10 or...
-
Us Voice Process(Work From Home)
3 days ago
Remote, India SB Design Full timeWe are currently hiring for **International Voice Process Executive (US process)** in **Work from home mode**. **Work experience** - **Minimum 5 years in international telecalling process (mandatory). Experience in US telecalling process will be preferred.** No freshers please Both male and female can apply **It is a night shift job** ( work from home...
-
Process Associate
2 weeks ago
Remote, India SHJ International Full timeThe Associate is responsible for processing high complexity transactions in a timely and accurate manner as per the client-specific standard operating procedures. He/ she should be able to complete all internal and client-driven reporting/analytic requests. Ability to communicate with clients through written and oral correspondence. **Responsibilities** -...
-
Non Voice Process
5 days ago
Remote, India SPS Ventures Full timeRole : Chat support - Non voice duration : 1 month contract job Full time job Graduation mandatory Fresher/ Experience 24/7 rotational shift (8hrs working & 1hr break) Should be flexible with rotational shifts Salary - 16k ctc / 12k take home Must Have Own laptop or desktop with standard configuration with camera ( i5 Or above processor, 8GB Ram,...
-
Non IT Recruiter
1 week ago
Remote, India Orcapod Full timeJob Description - 1. We need someone who has good communication skills 3. We need someone who has experience in Hiring for voice process for International BPO 4. We need someone who understands different shifts used in BPO hiring 5. We need someone who is comfortable working on Targets 6. Someone who is comfortable working from 9:30 AM - 6:30 PM also on...