Customer Support Manager

We are looking for an experienced Customer Support Manager (Voice & Non-Voice) to lead our support team and ensure exceptional customer experiences across all communication channels. The ideal candidate will have a strong background in managing support operations, mentoring teams, and driving continuous process improvement in both voice and non-voice...

Job Role : Customer Support Manager (Voice & Non-Voice)Company:LMES Academy Private Limited | LinkedIn Location: Chennai, Tamil NaduExperience : 8+ YearsAbout LMES Academy:AtLMES Academy, we are on a mission to revolutionize learning through innovative and engaging educational content. As a fast-growing EdTech company, we combine technology and creativity...

What you will doWe want people who are passionate about fine-tuning the performance and accelerating the personal development of their team members.This role will play a critical role in building teams to ensure that every customer feels that they've been provided the highest quality support possible. This manager will help define strategy, hire and enable...

Required Skills & Qualifications:5 to 6 years of experience as a customer support managerBachelor's degree in any disciplineExcellent command of English (verbal and written) is mandatory.Fluency in Tamil and Hindi is required; knowledge of other regional languages will be an added advantage.Strong interpersonal and leadership skills.Ability to handle...

Role: Customer Support - SupervisorJOB DESCRIPTION:Education: Diploma / Any degree.Experience: 3-5 years of experience in Customer Support, Logistics or A Related Field.Required Characteristics:Proficiency in Oracle software & Order Management Systems. Proficiency in Microsoft 365 application including Word, Excel, PowerPoint & Outlook. Ability to...

Company Description Greetings from Saira JobsWe are currently recruiting for an 'Customer Support / Helpdesk Analyst (women only)' on behalf of our partner. Explore the opportunity below and apply today if you meet the qualifications Job Description ResponsibilitiesHandle customer queries and complaints through calls, emails, or chat in a professional...

Responsibilities (Travel Required)Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAsManage customer expectations of response time, issue resolution and quality supportGenerate report on need basisTechnical SupportTechnical SkillsBasic knowledge of...

Job title: Customer support - Senior Associate / Team LeadMin 2 years of experience in retail or e-commerce operations.Strong understanding of retail merchandising, inventory, and order management systems.Excellent communication and leadership skills.Proficiency in e-commerce platforms, Merchandising, analytics tools.Ability to drive strategic initiatives...

Role DescriptionThis is a full-time onsite role for a Head of Customer Support. The Head of Customer Support will be responsible for overseeing and enhancing customer support operations, ensuring customer satisfaction, and improving customer experience. Day-to-day tasks include managing a team of support representatives, resolving technical issues, and...

Job Summary:We are looking for a proactive and results-drivenTeam Leaderto manage a team of telecallers responsible for driving sales conversions. The ideal candidate will motivate, guide, and monitor the team to achieve set sales targets while ensuring excellent customer communication and service standards.Work location: Ambattur, Chennai.Experience...