Customer Support

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

Company Description Greetings from Saira JobsWe are currently recruiting for an 'Customer Support / Helpdesk Analyst (women only)' on behalf of our partner. Explore the opportunity below and apply today if you meet the qualifications Job Description ResponsibilitiesHandle customer queries and complaints through calls, emails, or chat in a professional...

Responsibilities (Travel Required)Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAsManage customer expectations of response time, issue resolution and quality supportGenerate report on need basisTechnical SupportTechnical SkillsBasic knowledge of...

Are you passionate about helping others succeed? At goFLUENT, we're looking for a motivated Customer Support to join our dynamic team. This is your chance to make a real impact by ensuring our learners have an unforgettable experience and providing valuable feedback to improve our services.As a Learning Consultant, you'll be at the heart of our customer...

At Athulya, we cherish diversity as our greatest asset. The unique backgrounds, experiences, and perspectives of our team members are the rhythms that drive our innovative approach. We are committed to an inclusive culture because it enables us to craft solutions that benefit all. Treating every candidate with equality and fairness is not just a policy; it's...

We are looking for an Customer support executive, who have exp in 1+ years with excellent communication skills.Location: Anna Nagar EastFemale onlysalary: 30k-40kTiming:9.30am to 6.30pmWorking days: Monday-Saturdayinterested can call

Role DescriptionThis is a full-time onsite role for a Head of Customer Support. The Head of Customer Support will be responsible for overseeing and enhancing customer support operations, ensuring customer satisfaction, and improving customer experience. Day-to-day tasks include managing a team of support representatives, resolving technical issues, and...

Key Responsibilities:Lead, mentor, and develop a team of customer support executives to deliver outstanding technical support to business customers.Oversee and contribute to daily operations of the Customer Support desk (ticketing queue, chat, phone, email) and Help Centre to ensure timely resolution of customer issues on our platforms, aligned with customer...

Company DescriptionBLiS by Wedtree is India's beloved gifting brand, known for catering to diverse gifting needs ranging from retail to bulk gifting solutions. With a vast collection of over 2000 carefully curated items, including premium gifts, utility gifts, return gifts, and corporate gifts, Wedtree ensures superior quality for every occasion. Each unique...

We are looking for a proactive, empathetic, and customer-focused Support Specialist to support our growing customer base. The ideal candidate should have strong communication skills, excellent problem-solving ability, and a passion for improving customer experience. This role includes onsite support, strong communication skills and a pleasant demeanour,...