
Information Technology Sales Specialist
2 weeks ago
Key ResponsibilitiesCRM & Process Management
- Log all call notes, follow-up actions, and outcomes in the CRM.
- Maintain opportunity records and update pipeline stages regularly.
- Ensure timely and accurate data entry, maintaining CRM hygiene.
Reporting & Analytics
- Prepare weekly sales dashboards highlighting activities, pipeline health, and deal velocity.
- Identify and share trends, gaps, and performance insights with the sales leadership.
Collateral & Content Coordination
- Gather feedback from the field on sales materials (pitches, decks, one-pagers).
- Coordinate with marketing to ensure up-to-date content, version control, and asset library maintenance.
Knowledge Management
- Conduct win-loss debriefs with sales reps and document key takeaways.
- Maintain an internal playbook including objection handling, competitive intelligence, and case studies.
Scheduling & Sales Support
- Manage calendars, schedule meetings, and coordinate hand-offs for senior reps.
- Prepare meeting agendas and share relevant materials in advance.
Training & Onboarding
- Support onboarding of new sales team members as processes mature.
- Provide first-line coaching on CRM usage and best practices.
Ideal Candidate ProfileExperience & Skills
- 1–3 years of experience in sales support, sales operations, or marketing coordination.
- Proficient with CRM tools such as Salesforce, HubSpot, or similar platforms.
- Comfortable with Google Workspace and/or Microsoft Office Suite.
- Strong verbal and written communication skills.
- Exceptional attention to detail and task organization.
Attributes
- Highly process-oriented with a disciplined approach to documentation.
- Curious mindset with a drive to understand and improve workflows.
- Strong team player who can bridge Sales, Marketing, and Leadership.
- Coachable and eager to learn about the product, market, and sales strategy.
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