Receptionist/Administration

6 days ago


Thiruvananthapuram, Kerala, India BEAST ENERGY FITNESS Full time ₹ 1,20,000 per year

Job Title: Gym Receptionist

Location: Navaikulam, Trivandrum

Reports To: Gym Manager or Front Desk Supervisor

Employment Type: [Full-time / Part-time / Shift-based]

Job Summary:

As the first point of contact for members and guests, the Gym Receptionist plays a key role in delivering outstanding customer service and creating a welcoming, professional environment. You will manage front desk operations, handle membership inquiries, support gym staff, and ensure smooth day-to-day functioning of the facility.

Key Responsibilities:

  • Greet members and guests warmly and professionally upon arrival.
  • Answer phone calls, respond to emails, and handle inquiries about memberships, classes, and services.
  • Check-in members and manage new registrations using gym management software.
  • Schedule personal training sessions, classes, and appointments.
  • Handle payments, process sales of merchandise or supplements, and maintain accurate cash handling procedures.
  • Keep the reception area clean, organized, and stocked with brochures or promotional material.
  • Communicate clearly with trainers and staff regarding client needs or issues.
  • Monitor gym access to ensure members follow facility policies and guidelines.
  • Report maintenance issues, member complaints, or security concerns to management promptly.

Qualifications:

  • High school diploma or equivalent (required).
  • Previous experience in customer service or front desk roles.
  • Strong communication and interpersonal skills.
  • Basic computer skills and familiarity with scheduling or POS systems.
  • Professional, positive attitude and a team-player mindset.
  • Ability to multitask and stay organized in a fast-paced environment.

Preferred Skills:

  • Interest or background in fitness or wellness.
  • Knowledge of gym software systems .

Working Hours:

  • Flexible shifts, including early mornings, evenings, weekends, and holidays as needed.

Job Types: Full-time, Permanent, Fresher

Pay: ₹8, ₹10,000.00 per month

Work Location: In person


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