Customer Service Manager
4 days ago
About us
University Living is a global student housing marketplace that helps international students find the best place to
stay near university campuses around the world. Currently, our platform offers 1.75Mn beds in 35K properties
across 265+ international education hubs in the UK, Ireland, USA, Canada, Europe, Australia, New Zealand,
Singapore & UAE. Students can consult a 24/7 support team of accommodation experts to discover, compare and
book value-for-money accommodation based on their budget, desired location, and other personal preferences.
Qualifications:
● Fluent and excellent communication skills
● Freshers - Graduate / Postgraduate
Key Responsibilities:
Pre-Sales Support: Address inquiries from prospective students and their families, provide information on accommodation options, and assist with the booking process to facilitate smooth transitions into our properties.
Post-Sales Assistance: Manage ongoing customer support for current residents, resolving issues related to leases, payments, and accommodation conditions while ensuring high levels of satisfaction.
Escalation Management: Handle and resolve escalated issues and complaints professionally and efficiently, coordinating with relevant teams to provide timely solutions.
Customer Query Resolution: Respond to and resolve customer queries related to our services, policies, and procedures, maintaining detailed records and ensuring clarity and accuracy in communications.
Operational Support: Collaborate with sales and operations teams to streamline processes, identify recurring issues, and contribute to enhancing the overall customer experience.
Requirements:
Proven experience in a customer support or similar role, preferably in international market.
Strong communication skills, both written and verbal.
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
Empathetic and patient approach to customer interactions.
Proficiency in CRM software and Microsoft Office
Job Types: Full-time, Permanent, Fresher
Pay: ₹45, ₹75,000.00 per month
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- How soon you can join the company?
- Is the candidate comfortable with Sector 136 location?
- Rate their communication skills (1–10)
- How many years of experience do you have in a team leadership role?
- Are you comfortable with Rotational Shifts?
Work Location: In person
-
Customer Service
4 days ago
Noida, Uttar Pradesh, India Apogee Service Pvt. Ltd Full time ₹ 25,000 - ₹ 35,000 per yearProfile - Customer ServiceQualification- 12 th + Experience in customer service/ Graduate FreshersExcellent communication skill in English.Location - NoidaMust be comfortable with US Shift( Night Shift)One way cab facility provided.Immediate joiner required.Job Types: Full-time, PermanentPay: ₹25, ₹35,000.00 per monthEducation:Higher Secondary(12th Pass)...
-
Customer Service Manager
1 week ago
Noida, Uttar Pradesh, India Info Edge Full time ₹ 15,00,000 - ₹ 25,00,000 per yearCustomer Service Manager (99Acres)About Info Edge:Info Edge is the parent company of established brands like , , , , and many others. At Info Edge, our mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering...
-
Customer Service Manager
4 days ago
Noida, Uttar Pradesh, India University Living Accommodation Private Limited Full time ₹ 5,40,000 - ₹ 9,00,000 per yearAbout us:University Living is a global student housing marketplace that helps international students find the best place to stay near university campuses around the world. Currently, our platform offers 1.75Mn beds in 35K properties across 265+ international education hubs in the UK, Ireland, USA, Canada, Europe, Australia, New Zealand, Singapore & UAE....
-
Operations Manager Security Services
4 days ago
Noida, Uttar Pradesh, India Eagle Security & Personnel Service Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionEagle Security and Personnel Services was formed in 1980 to address security-related issues in various industries, including construction, commercial, retail, industrial, and sports & leisure. Our company has gained national recognition over 40 years due to our high standards of professionalism and expertise. We operate with flexibility...
-
Customer Support Role
4 weeks ago
Noida, Uttar Pradesh, India Insight Customer Call Solutions LTD Full timeLocation Noida Sector 2 Nearest Metro Station Sector 15 Salary 10 000 to - 25 000 In-hand with PF ESIC DeductionQualification 12th Pass Freshers are also welcome to apply Role and Responsibilities - Provide exceptional customer service and support through various communication channels phone email chat - Address and resolve customer inquiries...
-
Customer Service
1 week ago
Noida, Uttar Pradesh, India Aces Global Consulting Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Overview:We are seeking a Junior Customer Service professional to join our team. This full-time position is based in Noida and requires 1 to 3 years of experience in customer service roles. As a key member of our customer service team, you will play a vital role in facilitating effective communication and coordination with clients.Looking for only Female...
-
Manager - Customer Service
2 weeks ago
Greater Noida, Uttar Pradesh, India Jakson Group Full time ₹ 9,00,000 - ₹ 12,00,000 per yearSub DepartmentManufacturing & AssemblyJob posted onAug 31, 2025Employee TypeFull TimeExperience range (Years)10 years - 14 yearsJob Responsibilities:Service Complaint Management:Coordinate and manage customer service complaints to ensure timely resolution within 3 working days.Implement systems and processes to enhance complaint resolution speed while...
-
Customer Service
2 days ago
Noida, Uttar Pradesh, India Koel Hireright Full time ₹ 1,06,400 - ₹ 3,60,000 per year*Job Title:* Customer Service - Import Export*Location:* Noida Sector-63*Qualification:* Graduate or MBA preferred*Experience:* 2 to 5 Years*Salary:* upto 30k*Shift Timing:* 9:30 to 6:30 pm*Week Off:* Sunday*Industry:* Freight forwarding & Logistics*Gender Preference:* Both (preferred female)*Key Skills Required** Excellent written and verbal communication...
-
Customer Service
2 weeks ago
Noida, Uttar Pradesh, India Info Edge Full time ₹ 4,00,000 - ₹ 6,00,000 per yearDear Candidate,PFB the JD of Customer Service role with Job Objective: Objective of this role is to respond to customer queries, complaints, escalations and requests about the services via inbound /outbound calls and emails.Job Description:Manage inbound / outbound calls and emails from customersAdhere to the Service Level Agreement (SLAs) / Schedule...
-
Customer Service Specialist
2 weeks ago
Noida, Uttar Pradesh, India nirvanaHealth | RxAdvance Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany DescriptionnirvanaHealth is an innovative Payer and pharmacy benefit manager (PBM) platform provider that leverages robotic process automation (RPA) cloud platforms to manage integrated medical, pharmacy, and behavioral services. These services aim to reduce overall administrative and medical costs while improving quality. nirvanaHealth offers the...
