Field Sales/Business Development Executive/Sr. Executive

2 weeks ago

Chennai Coimbatore Karur, India Blue Dart Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Roles & Responsibilities:

Financial

  • Maximize branch revenue performance in terms of actual sales growth and profitability as against targeted numbers; Take appropriate steps to reduce deviations, if any
  • Enhance profitability of all branch customers and key accounts on a periodic basis; Identify issues, if any, and develop plans to meet the set profitability targets
  • Monitor and track product-wise yields on a periodic basis; Identify issues, if any, and develop plans to meet the set yield targets

Operational

  • Ensure adherence to Standard Operating Procedures (SOPs) for the branch sales
  • Maximize revenues for all products (DP, International, Retail, Cargo, E-Retail) in the branch through the effective sales strategies
  • Implement sales and marketing plans for driving revenues, market share and profitability of all products in the branch
  • Maintain sound, healthy and long-term relationships with potential large clients in the branch through regular interactions with key decision makers
  • Retain existing customers and achieve base targets set for the product on a monthly basis
  • Follow-up and ensure closure of product specific sales leads forwarded by the telemarketing team or other departments
  • Effective negotiation of rates & service offers with customers as per the set purviews, in consultation with Branch Sales Head on case to case basis; Ensure adherence to the product pricing guidelines
  • Maximize branch revenues through development of channel partners
  • Enhance percentage collections as per the set logic remittance and DSO targets
  • Ensure updation of prospects (potential clients) details in SAFFHIRE software package on a daily basis
  • Timely communicate & coordinate with internal & external customers on service issues, if any

Key Result Areas and Key Performance Indicators:

Key Result Areas

  1. Growth in Branch Revenues
  2. Drive Market Growth
  3. Drive enhancement in revenues via channel partners in the Branch
  4. Ensure timely collections for the Branch
  5. Drive Sales capability, productivity and adherence to process
  6. Ensure Effective Development of New Products

Key Performance Indicators

  • % achievement on product-wise revenue and channel wise revenue targets in the branch (for all products)
  • Achievement of yield targets (Yield/piece) for all products
  • % increase in revenues from certain identified Industry Segments (e.g. Automotive, Life Sciences, etc.) / identified customers within the branch
  • Revenue targets achieved as per plan through RSPs and other channel partners
  • Logic Remittance target
  • Account Receivables (% reduction in receivables in excess of 60 days, 90 days, 150 days)
  • Adherence to Sales KPIs
  • Support in new Product Development and launch in Branch as per plan

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