Manager TSS General Industry

Job Description: Manager TSS General Industry
Reporting To: TSS Head Industry
Job Summary
Manager Application team will be responsible for driving business growth within assigned general industry market segments through a combination of technical expertise and commercial acumen. This role involves leading techno-commercial offer submission team , developing and delivering training programs for dealers and internal teams, managing a sales team, and cultivating deep business expertise across key industry verticals. The ideal candidate will possess a strong technical background coupled with proven commercial negotiation skills and a strategic mindset to identify and capitalize on market opportunities.

Key Responsibilities:-
Techno-Commercial Offer Management & Submission:-

• Lead the end-to-end process of preparing comprehensive techno-commercial offers, ensuring alignment with customer requirements, technical specifications, and profitability targets.
• Collaborate closely with engineering, product, and operations teams to gather necessary technical data, costings, and project timelines.
• Conduct thorough technical and commercial risk assessments for all proposals.
• Present and negotiate offers with clients, effectively articulating value propositions and addressing technical queries.
• Ensure timely and accurate submission of all proposals.

Dealer & Channel Partner Training:-

• Develop and deliver technical and commercial training programs for channel partners (dealers, distributors) to enhance their product knowledge, sales capabilities, and understanding of market segments.
• Create engaging training materials, including presentations, product demonstrations, and case studies.
• Monitor dealer performance and provide ongoing support and guidance to improve their effectiveness.
• Foster strong relationships with channel partners to drive mutual business growth.

Branch Office (BO) Team Training & Support:-

• Train and mentor the branch -office support team on product knowledge, SAP , DMP , Selection software usage and commercial guidelines.
• Ensure the application team is equipped to provide efficient and accurate support to the sales force and channel partners.
• Develop standard operating procedures (SOPs) for offer processing and internal coordination.

Team Handling & Leadership:-

• Recruit, train, and manage a team of application Engineers
• Set clear performance targets, provide regular feedback, and conduct performance reviews.
• Motivate and inspire the team to achieve individual and collective sales objectives.
• Foster a collaborative and high-performance work environment.
• Conduct regular team meetings to review progress, share market insights, and address challenges.

Market Segment Expertise :-
Develop deep business expertise, application knowledge and market segment understanding in the following general industry segments

• Pharma
• Industrial WTP
• Industrial RO
• Industrial Boiler OEM

• Automobile

• Cement

• Tyre
• Rubber
• Machine Tool
• Heating and Cooling
• Identify and analyse market trends, competitive landscapes, and emerging opportunities within these segments.
• Develop and execute strategic business development plans to expand market share and achieve revenue targets.
• Build and maintain strong relationships with key customers, consultants, OEM's and industry stakeholders.