General Manager

Job Description: General Manager (GM)

Position Title: General Manager Reports To: Board of Trustees Location: Pune (PCMC) Employment Type: Full-time

About SNEH Foundation

SNEH Foundation is a not-for-profit organization working across India to create equitable access to education, and health opportunities for underprivileged communities. Over the past 14 years, SNEH Foundation has impacted thousands of lives through sustained interventions in early childhood education, health programs related to Malnutrition, Maternal Health, Mental health and social initiatives supporting education, employability, and empowerment.

We are seeking a dynamic and visionary General Manager (GM) to lead the organization's operations, strategy, and growth journey — ensuring that SNEH Foundation continues to create scalable, sustainable, and high-impact change.

Position Summary

The General Manager will be the operational and strategic head of SNEH Foundation, responsible for managing all aspects of the organization — from program execution to fundraising, partnerships, financial management, and team leadership. Reporting to the Board of Trustees, the GM will ensure that SNEH Foundation's mission, goals, and initiatives are achieved effectively and sustainably.

This role demands a leader who can combine social sector sensitivity with strategic acumen, stakeholder management, and strong execution capability.

Key Responsibilities

1. Strategic Leadership & Governance

•Drive the overall strategic vision and direction of the Foundation in alignment with its mission and values.

•Collaborate with the Board of Trustees to develop and implement long-term organizational strategies and policies.

•Identify opportunities for innovation, partnerships, and scaling of existing programs.

•Support the Board in strengthening governance processes and forming an active advisory/board committee network.

•Lead the setup of an Executive Board by identifying and engaging influential leaders from the corporate and social sectors aligned with SNEH Foundation's vision.

1. Organizational Management & Operations

•Oversee end-to-end management of all SNEH Foundation programs across education, health, and livelihood sectors.

•Ensure smooth day-to-day operations and implementation of projects, maintaining the highest standards of program quality and accountability.

•Design and implement organizational systems, processes, and controls for effective performance tracking, reporting, and compliance.

•Build and nurture a high-performing team by establishing a culture of ownership, transparency, and continuous learning.

•Lead the planning, budgeting, and resource allocation processes to ensure alignment with strategic priorities.

1. Financial Oversight & Sustainability

•Manage the organization's finances, ensuring transparency, accountability, and financial health.

•Lead the budgeting process, financial planning, and regular reporting to the Board.

•Oversee audits, statutory compliances, and internal controls.

•Develop and implement sustainable fundraising strategies through CSR partnerships, individual donors, grants, and institutional collaborations.

•Build and nurture strong relationships with funding partners and ensure donor retention through effective communication and reporting.

1. External Relations & Partnerships

•Represent SNEH Foundation as its principal spokesperson in external forums, media, and donor engagements.

•Build and maintain strong relationships with government agencies, corporate partners, NGOs, and community stakeholders.

•Develop communication and branding strategies to enhance the organization's visibility and credibility.

•Oversee digital and social media engagement to strengthen community outreach and fundraising.

1. Program Development & Impact Measurement

•Ensure that all programs are designed, implemented, and evaluated with clear objectives, measurable outcomes, and sustainability plans.

•Foster innovation and data-driven decision-making in program planning and execution.

•Collaborate with internal teams and external partners to strengthen impact measurement and reporting frameworks.

Qualifications & Experience

•Education: Postgraduate degree in Social Work, Development Studies, Management, or related field.

•Experience: Minimum 10–15 years of progressive leadership experience in the development sector, preferably managing multi-sector programs and large teams.

•Proven experience in strategic leadership, fundraising, operations management, and stakeholder engagement.

•Strong understanding of CSR partnerships, program design, compliance frameworks, and community development.

•Exceptional communication and interpersonal skills with the ability to inspire, influence, and collaborate effectively. Fluency in English, Hindi and preferably in Marathi too

•Technology & Data Tools: Comfort with digital tools, CRM systems, Excel/Google Sheets, and dashboards for performance tracking and reporting.

•Experience working with Boards, donors, and government bodies will be an advantage.

Personal Attributes

•Mission-driven, empathetic, and ethical leader.

•Strategic thinker with a strong execution focus.

•Collaborative and inclusive in approach.

•Excellent problem-solving and decision-making skills.

•High emotional intelligence and resilience under pressure.

Remuneration

Compensation will be commensurate with experience and aligned with sector standards

Job Type: Full-time

Pay: ₹50, ₹55,000.00 per month

Work Location: In person