HR Shared Services

5 days ago

Mohali, Punjab, India Greystar Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Position Summary

The HR Support Center serves as centralized support for Greystar team members and managers. The Support Representative is responsible for intake of inquiries and providing Tier 0 and 1 level support and escalating Tier 2 level inquiries, cataloguing types of quantifies of inquiries to provide management trends and insights. In addition, the HR Support Rep provides data entry and routine transactional functions that supports the functions within People & Culture.

Education, Experience, Certification:

Required:

  • University Graduate or equivalent
  • 3-4 years of experience in Human Resources, managing back-end HR Service support or experience in handing customer support in a voice / web-based environment
  • Excellent verbal and written communication and listening skills

Preferred:

  • Bachelors or Masters degree in human resources, business administration or a related field
  • Working Knowledge of Workday and Dayforce, or other HCM solution

Essential Responsibilities:

  • Provide guidance to employees and managers on Employee Self Service & Manager Self Service functionalities in Workday, including referrals to FAQs, knowledgebases, online forums and other such support documentation
  • Handle Tier 0 and Tier 1 level call center support
  • Escalate calls to appropriate internal or external specialist
  • Maintain Workday data by completing transactions as required and running routine data audits to ensure data integrity
  • Assume responsibility for certain transactional processes that support Talent Acquisition, Total Rewards, Payroll, Leave, and other functional areas within P&C
  • Provide monthly utilization statistics indicating transactions, calls and trends

Other Responsibilities:

  • Completes various human resources, financial, administrative, and other reports, or analysis, and performs other duties as assigned or as necessary.
  • Continuously identify and implement process improvements to enhance the efficiency and effectiveness of HR operations

Working Conditions:

  • Provide support during normal business hours, mainly providing support across ET, CT and PT zones, however, some transactional responsibilities can be done at alternative times
  • Incumbents work in an office environment or hybrid remote setting (to be approved by management)
  • Handles proprietary and confidential data

Knowledge, Skills, Abilities:

  • Strong organizational and follow-up skills including the ability to set and manage multiple priorities and meet deadlines.
  • Ability to build and maintain productive and trusting relationships with team members and business leaders with diverse backgrounds and personalities, objectively address and resolve issues, and promote a positive image of the company and business priorities.
  • Ability to quickly learn the organizations business structure and the People & Culture systems and technology platforms.
  • Exercise and maintain a high degree of confidentiality.
  • Ability to anticipate problems and embraces a solution-oriented approach.
  • Demonstrates a strong attention to detail with the ability to handle multiple priorities in a fast-paced environment.
  • Proficient facilitation skills in live and virtual settings
  • Strong technology skills, including entire MS Office Suite

  • HR Executive

    5 days ago

    Mohali, Punjab, India Nyxgen Full time ₹ 3,20,000 - ₹ 4,80,000 per year

    Job Title: HR Executive Department: HRLocation: MohaliCompany: NyxgenShift: Night ShiftEmployment Type: Full-timeJob Summary: We are seeking a detail-oriented and enthusiastic HR Operations Fresher to join our Human Resources team. The ideal candidate will assist with daily HR operations and support various administrative and onboarding activities. This role...

  • HR Executive

    3 days ago

    Mohali, Punjab, India Tech Devise IT services Full time ₹ 1,88,512 - ₹ 2,46,492 per year

    Recruitment & Hiring: Identifying and recruiting suitable candidates, managing the interview and selection process, and completing the hiring process.Onboarding & Orientation: Facilitating the integration of new employees into the company.Training & Development: Overseeing programs for professional growth and skill enhancement.Must have knowledge of...

  • HR Associate

    5 days ago

    Mohali, Punjab, India Avisoft Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Company Description:Avisoft) is a Technology and IT Services company based in Mohali and Jammu. We are the preferred cost-effective and quality remote tech partner for global businesses. We offer Product Engineering, IT Consultancy, Project Outsourcing and Staff Augmentation services. We partner with businesses to design and build Tech platforms from scratch...

  • Hr Manager 3

    1 week ago

    Mohali, Punjab, India Miracle Services Full time ₹ 6,00,000 - ₹ 15,00,000 per year

    We are looking of HR Manager for a manufacture company located in Mohali(Punjab)Note: Only Male candidate are required. and Only eligible near by location. Special Note: Interview format is only walk in interview

  • HR Executive

    2 weeks ago

    Mohali, Punjab, India Baba Shri Chand Ji Enterprises Full time ₹ 15,000 - ₹ 30,000 per year

    We are seeking a dynamic and result-oriented HR Executive / Admission Counsellor to join our Company . The candidate will be responsible for counselling students, achieving admission targets, and supporting basic HR activities.They must have strong knowledge of IT training programs such as:Web DevelopmentDigital MarketingWeb DesigningPython...

  • HR Executive

    1 week ago

    Mohali, Punjab, India Pal InfoCom Technologies Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Hiring: Senior HR Executive (2–4 Years Experience)Location: On-site – Mohali OfficeJob Type: Full-timeCompany: PAL InfoCom Technologies Pvt. Ltd.Gender Preference: FemaleAbout Us:At PAL InfoCom Technologies Pvt. Ltd., as a leading IT services company, we are passionate about building a positive, dynamic, and growth-driven work culture. If you're someone...

  • HR manager

    2 weeks ago

    Mohali, Punjab, India Zestin Solutions Pvt. Ltd Full time ₹ 70,000 - ₹ 1,20,000 per year

    ➢ Virtuoso is ISO 9001:2015, ISO :2011, ISO 27001:2013, CERT-IN certified Company with a team of certified professionals who brings over a decade of expertise in multiple technologies.➢ Virtuoso Netsoft offer communication platform to its customers which includes A2P Business messaging, WhatsApp Business services, RCS business services, Email, Voice...

  • Hr Manager

    3 days ago

    Mohali, Punjab, India D- Generation Full time ₹ 2,88,000 - ₹ 3,84,000 per year

    Pay: ₹20, ₹32,000.00 per monthJob description:About the Role:We are looking for a dynamic and motivated HR Manager (Generalist) with 2–3 years of experience in the IT sector, who also has hands-on exposure to administrative operations. The ideal candidate should be well-versed in end-to-end HR functions and able to support organizational efficiency...

  • HR Operations Manager

    2 weeks ago

    Mohali, Punjab, India Azalio Technologies Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionAzalio Technologies specializes in providing public and private cloud computing services. With extensive experience in AWS, Azure, and Open-stack across mobile-app, big-data, and telecom domains, we identified a market need for expert cloud solutions. Azalio was launched to meet this demand, bridging the gap with a skilled cloud computing...

  • Customer Service Representative

    2 weeks ago

    Mohali, Punjab, India TP Full time

    About the CompanyTeleperformance is a global leader in customer experience, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence.About the RoleWe're hiring Customer Service Representatives for our premium process at Teleperformance As...