Customer Relationship Manager
2 days ago
Roles and Responsibilities
- * Manage customer relationships to ensure high levels of satisfaction and retention.
 - * Develop and implement CRM strategies to drive business growth and revenue.
 - * Handle customer queries, complaints, and issues in a timely and professional manner.
 - * Analyze customer feedback to identify areas for improvement in the customer experience.
 - Strong Client -facing and communication skill
 - Working knowledge of customer service software, database and tools.
 - Customer service orientation.
 - Expertise in handing a team 10 to 15 People.
 
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