Relationship Manager
5 days ago
We are seeking a motivated and customer-focused Relationship Manager (Sales) with at least 3 years of banking experience to drive business growth through effective client acquisition, relationship management, and cross-selling of banking products. The ideal candidate will have a proven record of achieving sales targets, managing client portfolios, and providing superior customer service.
Key Responsibilities:
- Acquire new customers through direct sales, referrals, and business networking.
- Manage and enhance relationships with existing clients to ensure high customer satisfaction and loyalty.
- Achieve assigned sales and revenue targets across products (savings, current accounts, loans, credit cards, insurance, etc.).
- Conduct regular client meetings to understand financial needs and provide suitable product recommendations.
- Coordinate with internal teams (operations, credit, compliance) to ensure smooth onboarding and service delivery.
- Maintain and update client records in CRM systems in line with compliance requirements.
- Monitor account performance and proactively address customer queries or issues.
- Stay updated on market trends, competitor activities, and regulatory changes.
Key Skills & Competencies:
- Strong sales and negotiation skills.
- Excellent communication and interpersonal abilities.
- Customer-centric approach with problem-solving attitude.
- Sound understanding of banking products and services.
- Ability to work under pressure and achieve sales targets.
- Knowledge of KYC norms and banking compliance.
Qualifications:
- Bachelor's degree in business administration, finance, commerce, or a related field.
- MBA or postgraduate qualification (preferred).
- Minimum 3 years of experience in sales or relationship management in the banking or financial services industry.
Job Type: Full-time
Pay: ₹41, ₹45,000.30 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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