Relationship Officer

4 days ago

Ram Nagar Nagpur Maharashtra, India 7 HORSE ENTERTAINMENT PVT LTD Full time ₹ 84,000 - ₹ 10,08,000 per year

Job Title: Relationship Manager

Location: Nagpur

Company: The Kaizen Club

Department: Sales

Experience: 3–6 years

Employment Type: Full-time

About The Kaizen Club

The Kaizen Club is a premium lifestyle & business club focused on providing an exclusive network, wellness, and social experience to its members. We believe in continuous improvement ("Kaizen") and creating value-driven experiences for our elite members.

Role Overview

The Relationship Manager will be the face of the club, responsible for building strong relationships with prospective and existing members, ensuring high-quality service, and supporting membership growth and engagement initiatives.

Key Responsibilities1. Membership Sales & Onboarding

  • Identify and engage potential members through networking, referrals, corporate connects & walk-ins
  • Present club offerings, conduct property tours, and explain membership benefits
  • Achieve monthly membership acquisition and revenue targets
  • Coordinate membership onboarding and orientation programs

2. Member Relationship Management

  • Serve as primary point of contact for existing members
  • Handle queries, feedback, and concerns with professionalism
  • Maintain high levels of member satisfaction, retention, and engagement
  • Plan and promote member events & activities

3. Networking & Brand Building

  • Build relationships with corporate clients, business leaders, influencers, and referral partners
  • Attend relevant events & brand promotion activities
  • Promote club culture and exclusivity

4. Operations & Administration

  • Maintain accurate CRM records and reporting
  • Coordinate with operations, events, and admin teams for smooth member experience
  • Support marketing campaigns, digital initiatives, and partnerships

How to Apply

Send your resume to:

Contact:

Job Type: Full-time

Pay: ₹4, ₹7,000.00 per month

Work Location: In person

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