Associate Channel Sales Operations Analyst

Description and Requirements
"At BMC trust is not just a word - it's a way of life"
Description And Requirements
CareerArc Code

CA-JF

Hybrid
"At BMC trust is not just a word - it's a way of life"
We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation

Channel Sales Operations Associate will be responsible for providing remote sales operations support for the BMC Sales Ecosystem across all regions around the globe. Supporting a variety of channel partner types including distributors, value-added resellers, Marketzone and GOSI partners. Main responsibilities will include managing to close all Partner agreement requests, updating SFDC and back-office systems to ensure BMC Partners can transact successfully with BMC and engage with the BMC partner program benefits. The objectives for this role will be to ensure high quality service delivery, improve transaction velocity, and drive automation and optimization in day-to-day work.

Here is how, through this exciting role, you will contribute to BMC's and your own success:

Interacts with BMC Channel Operations Analysts, BMC Channel Sales and other internal BMC teams in support of new channel opportunities.

The Successful Candidate Will Be Responsible For The Following

• Partner agreements: Fulfil incoming standard partner agreement requests received daily; to include the complete drafting and execution for over 7 different types of partner agreements and system set up and updates for new and existing partners.
• Partner Compliance: Initiate the compliance process and provide first line review for Partner compliance program. Identify submitted questionnaires to be escalated for further review to BMC Compliance team.
• Partner Incentive/rebate payments: Submit accurate partner incentive payments utilizing Oracle, able to meet specific submission deadlines, respond and research partner payment inquiries.
• Partner Contract database audits: Conduct regular audits of contract data to ensure completeness and accuracy.
• Coordinate and communicate regularly with Channel Sales Managers in support of their sales objectives.
• Develop, maintain, document, and improve processes and ensure sustainable, high quality deliverables.
• Recommend ways to improve/automate existing processes, leverage AI to make daily workflow stable and error-free.

To ensure you are set up for success, you will bring the following skillset & experience:

• 3-5 years of experience in the field of sales operations.
• Experience with drafting and execution of partner agreements and contracts.
• Strong IT skills, including high levels of proficiency with Excel, Word, and PowerPoint. CRM/SFDC reporting knowledge, Oracle skill are a plus.
• A self-starter with a strong sense of ownership and accountability. The candidate should be ready to own the assigned region end-to-end, proactively support stakeholders, and do what it takes to drive results. Should be agile, proactive, a team player, and someone who takes initiative to lead, support others, and create joint success stories. A "doer" with a strong drive to succeed and grow within the organization.
• Excellent fluency in English language, both written and verbal communications.
• Ability to independently and effectively multitask in a dynamic matrix environment and participate, contribute, and in some cases, lead multiple efforts with stakeholders across the globe
• Preferred work timings: EMEA hours 12.30 PM – 9.30 PM IST

Our commitment to you
BMC's culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won't be known just by your employee number, but for your true authentic self. BMC lets you be YOU

If after reading the above, You're unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 1,180,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.

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Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to know more and how to apply.