Customer Support Executive

2 hours ago

Mohali, Punjab, India Bridging Technology Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Bridging Technologies is hiring for Customer Support Executive :

Experience: 2+ years in international voice process

Location: Mohali

Job Summary

We are hiring a Customer Support Executive to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities

● Maintaining a positive, empathetic and professional attitude toward customers at all times.

● Responding promptly to customer inquiries.

● Communicating with customers through various channels.

● Acknowledging and resolving customer complaints.

● Knowing our products inside and out so that you can answer questions.

● Processing orders, forms, applications, and requests.

● Keeping records of customer interactions, transactions, comments and complaints.

● Communicating and coordinating with colleagues as necessary.

● Providing feedback on the efficiency of the customer service process.

● Managing a team of junior customer service representatives.

● Ensure customer satisfaction and provide professional customer support.

Qualifications

● Proven customer support experience

● Strong phone contact handling skills and active listening

● Customer orientation and ability to adapt/respond to different types of characters

● Excellent communication and presentation skills

● Ability to multitask, prioritize and manage time effectively

● High school diploma or equivalent; college degree preferred

About Company:

Headquartered in the state of California in the USA, Bridging Technologies is not only the foremost healthcare software & application Product Company but also an

" idea generation" company that believes in bringing new healthcare concepts to reality. We specialize in end-to-end software product development and bring a wealth of experience creating out-of-the-box software for healthcare organizations.

Our culture

Sincere at work, crazy at the workplace - we are a bunch of creative, tech-savvy people, passionate about technology and curious about what we can do with it. Our passion is to build solutions that make a difference in people's life. It has brought us together and a long professional journey has taught us how to do it.

'What's next?' The notion constantly nags us to come up with new ideas, build new things & make the world a better place to live in.

Quality Work

We don't just work but strive to accomplish more than what is expected from us.

It's truly worth it when all our hard work and toil is rewarded with some back-patting, and meals on the house

Job Type: Full-time

Pay: ₹25, ₹50,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Education:

  • Bachelor's (Preferred)

Experience:

  • International voice process: 2 years (Preferred)

Work Location: In person

  • Customer Support Executive

    4 days ago

    Mohali, Punjab, India Zouma Full time ₹ 10,00,000 - ₹ 12,00,000 per year

    Job Summary:We are looking for a dedicated and customer-focused Customer Support Executive fluent in Filipino/Tagalog to join our support team. The ideal candidate will be responsible for providing excellent service to our Filipino-speaking customers via phone, email, chat, and other communication channels. You will be the first point of contact for...

  • Customer Support Executive

    2 days ago

    Mohali, Punjab, India Apex One Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Job Title: Customer Support Executive – BPOLocation:MohaliEducation: Graduates.Experience: 1 year if 12th pass/Fresher Graduate with Excellent Communication SkillsCommunication Skills: Excellent verbal and written communication in EnglishSalary (International) : In-hand salary up to 30K, subject to variation based on location & Experience. Provided your...

  • Customer Support Executive

    1 hour ago

    Mohali, Punjab, India Teleperformance (TP) Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are looking for a highly skilled and motivated Customer Support Executive to join our team in the International sector.The ideal candidate should have 0 to 3 years of experience.Roles and ResponsibilityHandle customer inquiries and resolve issues professionally.Provide excellent customer service through various communication channels.Collaborate with...

  • Customer Support Executive

    2 days ago

    Mohali, Punjab, India Abile Manpover solution pvt ltd Full time ₹ 3,39,600 - ₹ 3,99,333 per year

    Hiring Customer Support Executive in Jaipur TeleperformancePackage upto 33K CTCNeed excellent communication skillsFresher and undergraduate can also applyJob Types: Full-time, Permanent, FresherPay: ₹28, ₹33,554.67 per monthBenefits:Flexible scheduleHealth insuranceLeave encashmentProvident FundEducation:Higher Secondary(12th Pass)...

  • Customer Support Executive

    4 weeks ago

    Mohali, Punjab, India Kuickfit - Engineered Nutrition LLP Full time

    We are looking for an experienced customer relation executive to join our team. You will ensure that our customers receive great customer service. You'll be responsible for promptly addressing their inquiries and resolving any issues.If you are an expert in handling client inquiries, adept at collaborating with other departments to optimise customer...

  • Customer Support Executive

    3 days ago

    Mohali, Punjab, India Xtecglobal Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Job Description – Client Relationship Executive (International – Australian Clients)Location: Mohali, PunjabExperience: 6 Months – 1 YearJob Type: Full-TimeAbout the RoleWe are looking for a motivated Client Relationship Executive with experience in customer service or sales to communicate and build lasting relationships with our Australian clients....

  • Customer Support Executive

    2 days ago

    Mohali, Punjab, India MABZONE TECHNOLOGIES PRIVATE LIMITED Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Description:We are seeking a proactive and enthusiastic Customer Support Executive (CSE) to join our dynamic team , where we deliver cutting-edge IT training programs. The ideal candidate will be responsible for engaging with prospective students, guiding them through our training offerings, and playing a key role in driving transformation through...

  • Customer Support Executive

    2 days ago

    Mohali, Punjab, India Taskus Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Greetings from Taskus Here we are with an opportunity for the designation of customer care executive for international Voice ProcessBasics:Designation : Teammate ( Customer Care Executive)Process : US International Voice ProcessOnsite / Remote : OnsiteWorking Days : 5 ( Rotational Week Offs)Shift : Rotational & Graveyard shiftRequirements:Grad & Undergrad...

  • Customer Support Executive

    7 days ago

    Mohali, Punjab, India Lets Rentz Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Respond to customer inquiries via phone, and live chat in a timely and professional manner.Maintaining regular contact with existing customers.Possessing excellent product knowledge to enhance customer support.Continuously improve customer satisfaction through proactive communication and problem resolution.Note:- Apply only if you are comfortable to do work...

  • International customer support

    1 week ago

    Mohali, Punjab, India Nimbus academy Full time ₹ 3,04,808 - ₹ 3,91,226 per year

    *Job Title:* International Customer Executive*Location:* Mohali*Experience:* 1+ year (Preferred in customer service or international business)*Salary:* Competitive package*Job Summary:*We're seeking a highly skilled International Customer Executive to manage and resolve customer inquiries, issues, and feedback from global clients. Excellent communication...