Customer Support Executive

9 hours ago

Mohali, Punjab, India TechYP Wellwise Full time ₹ 3,00,000 - ₹ 9,00,000 per year

Job Title: Customer Support Executive – Logistics & Supply Chain

Location: Mohali

Job Summary:

We are hiring enthusiastic and customer-focused individuals with 6 months to 3 years of experience in logistics, courier, or supply chain roles. As a Customer Support Executive – Logistics & Supply Chain, you will manage customer queries, coordinate with teams to ensure timely deliveries, and support the backend flow of goods and services through effective communication and system-based tracking.

Key Responsibilities:

  • Respond to inbound calls and assist customers with:
  • Logistics bookings, courier inquiries, and house shifting support
  • Pricing and quote details for courier and bulk logistics services
  • Track shipments and provide real-time updates to clients
  • Handle delivery issues, returns, and escalate delays when needed
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with logistics partners and internal teams to ensure smooth operations
  • Assist in process improvements and suggest changes for better efficiency

Eligibility Criteria:

Experience Required:

  • 6 Months to 3 years in:
  • Customer support (voice process) for logistics or courier domains
  • Supply chain or warehouse coordination roles

Education Qualification:

  • Any graduate (Preferred: BBA/MBA/PG Diploma in Logistics, Supply Chain, or Shipping)
  • Freshers with internships in relevant domains may also be considered

Skills Required:

  • Good communication skills in Hindi, English, and a regional language
  • Basic understanding of logistics and supply chain processes
  • Good typing speed (80 to 120 words in 120 seconds)
  • Clear, fluent speaking ability for voice screening
  • Team player with a proactive attitude

Training and Support:

  • 4-day structured training provided by company covering logistics and supply chain workflows.
  • Process-specific scripts will be provided to guide customer interactions and ensure consistency in support delivery.

Application Process:

Send your updated resume to or contact

  • Customer Care Executive

    1 week ago

    Mohali, Punjab, India Customer Solutions Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Position Overview:We are seeking a dedicated Customer Care Executive to join our team for a night shift position, handling operations for our US-based process. The ideal candidate should have prior experience working in a US shift environment, demonstrating excellent English language proficiency and communication skills.Key Responsibilities:· Handle inbound...

  • Customer Support Executive

    1 week ago

    Mohali, Punjab, India Apex One Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Hiring Alert: Customer Support Executive (Agriculture) – MohaliLocation: MohaliDesignation: Customer Support Executive – AgricultureSalary: Up to ₹20,000 per monthShift: Day ShiftEligibility Criteria:Qualification: Graduate with Agriculture background (B.Sc Agriculture or related field preferred)Experience: Freshers or candidates with relevant...

  • Customer Support Executive

    2 weeks ago

    Mohali, Punjab, India Zouma Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    Job Description: Customer Support Executive (Voice Process) - U.K.About the RoleWe are seeking a dedicated and professional Customer Support Executive to join our team, specializing in a voice-based process for our clients in the U.K. The ideal candidate will be the first point of contact for our customers, providing exceptional service, resolving inquiries,...

  • Customer Support Executive

    1 week ago

    Mohali, Punjab, India Kalyan Business Solutions Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Job Description: Customer Support ExecutiveLocation: Mohali, PunjabCustomer Support Executive ensure the satisfaction and loyalty of customers in multiple industries, including e-commerce, telecommunications and service sectors. They are responsibilies for providing assistance, resolving issues and addressing customers inquiries to ensure a seamless and...

  • Customer Support Executive

    1 week ago

    Mohali, Punjab, India Zouma Full time ₹ 3,00,000 - ₹ 5,40,000 per year

    Customer Support Executive – UK ShiftLocation: Mohali (Onsite)Shift Timing: UK Shift (1:00 PM – 10:00 PM IST)Experience: 1–3 yearsEducation: Graduate (any stream)About the Role:We're looking for enthusiastic and customer-focused professionals to join our support teamIf you enjoy solving problems, communicating clearly, and creating a smooth experience...

  • Customer Support Executive

    1 week ago

    Mohali, Punjab, India Asrit Technologies Pvt. Ltd Full time ₹ 1,80,000 - ₹ 2,64,000 per year

    We are seeking a dedicated and enthusiastic IT Customer Support Executive to join our team Key Responsibilities:Customer Interaction: Respond to customer inquiries via phone, email, live chat, or other communication channels in a professional and courteous manner.Issue Resolution: Address customer complaints and resolve issues effectively and efficiently...

  • Customer Support Executive

    18 hours ago

    Mohali, Punjab, India Quantalgos Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    We are seeking for customer-focused Support Executive to deliver services & Guide to our clients online. The ideal applicant will have a basic grasp of Computer knowledge , financial Market and Google sheet, and have strong problem-solving abilities, and a commitment to providing customer service.Key Points:Problem-solving and conflict resolution...

  • BPO Customer Support Executive

    4 days ago

    Mohali, Punjab, India VitalTech Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionVitalTech Solutions provides comprehensive technological, marketing, and talent solutions to help businesses harness innovation and achieve growth. With a commitment to supporting clients in reaching their strategic goals, VitalTech Solutions offers domain expertise and extensive industry experience. The company engages in interactive...

  • Customer Support Executive

    19 hours ago

    Mohali, Punjab, India Augmentive Business 7 Solution Full time ₹ 25,000 - ₹ 38,000 per year

    Job Description for Customer Support Executive (Voice/Non-Voice)Job Profile: Customer Support (Voice/Non-Voice) Multiple ProcessesLocation: Chandigarh, Mohali Job Mode: Full-time, Work from Home/Work From OfficeNotice Period: Immediate joining requiredJob Responsibilities:Handle customer queries via voice or non-voice processes as per the assigned...

  • Customer Support Executive

    2 weeks ago

    Mohali, Punjab, India GNR Global Services Full time ₹ 2,76,000 - ₹ 3,60,000 per year

    Job Title: Customer Support ExecutiveProcess: Domestic/InternationalLocation: Chandigarh/MohaliAge- 18 to 32Salary: INR 23,000 - INR 30,000Qualifications:Graduation or equivalentGood English skillsKey Requirements:Ability to communicate in EnglishWillingness to work in night shiftsAccess to cab facility for transportationPrior experience in customer service...