Assistant Manager – HR

6 days ago

Gurgaon, Haryana, India Broadway Full time

Location:
Gurugram (with frequent travel to store locations)

Department:
Human Resources

Reports To:
HR Manager / Senior Manager – HR

Role Overview
We are looking for a dynamic and hands-on
Assistant Manager – HR
to manage the complete HR lifecycle for our retail store employees. The role requires a strong people connect, agility, and the ability to independently handle all aspects of HR operations—from recruitment and onboarding to payroll inputs, attendance, grievance handling, and employee engagement—across multiple store locations.

This role will be based at
Gurugram
, with frequent travel to stores to ensure smooth people operations, compliance, and engagement on-ground.

Key Responsibilities

  • Recruitment & Onboarding
  • Manage end-to-end hiring for retail store roles including Sales Associates, Supervisors, and Store Managers.
  • Coordinate with operations and brand teams to understand manpower needs and ensure timely closures.
  • Facilitate onboarding, documentation, and induction for new joinees.
  • Attendance, Payroll & Compliance
  • Ensure accurate and timely attendance records for all store employees.
  • Prepare and validate payroll inputs including attendance, leaves, overtime, and incentives.
  • Coordinate with the payroll and compliance teams to ensure statutory adherence (PF, ESIC, Shops & Establishment, etc.).
  • Employee Relations & Grievance Management
  • Act as the first point of contact for store-level employee queries and grievances.
  • Conduct regular store visits to maintain employee connect and resolve on-ground issues proactively.
  • Ensure disciplinary procedures are followed fairly and consistently.
  • Employee Engagement & Communication
  • Drive engagement initiatives, R&R programs, and communication campaigns for store teams.
  • Support the implementation of HR policies, values, and culture across stores.
  • Gather employee feedback and share insights to improve retention and engagement.
  • Reporting & Analytics
  • Maintain HR MIS for manpower, attrition, attendance, and other key HR metrics.
  • Prepare and share monthly dashboards and insights with HR leadership.

Key Requirements
Education:
MBA/PGDM in HR or equivalent.

Experience:
4–6 years of HR experience, preferably in retail or frontline workforce management.

Skills & Competencies

  • Strong interpersonal and communication skills.
  • Proficiency in HR systems and MS Excel.
  • Hands-on experience in attendance and payroll coordination.
  • Willingness to travel frequently to stores across locations.
  • Ability to work in a fast-paced and dynamic retail environment.

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