Jewellery Operation Executive
3 hours ago
Company Description
Jewel Casa is a premier B2B e-commerce platform in India, offering jewellery retailers access to a diverse collection of high-quality gold, platinum, and silver jewellery. The platform ensures seamless sourcing of jewellery, catering to customer preferences with both in-stock inventory and made-to-order designs. Known for its competitive wholesale pricing and user-friendly interface, Jewel Casa promotes transparency in pricing and provides free, timely delivery across India. Retailers benefit from its extensive range of exquisite jewellery designs, making it an ideal partner for their business needs.
Role Description
This is a full-time on-site role for a Jewellery Operation Executive located in Mumbai. The role involves managing operations related to jewellery, maintaining product quality standards, and overseeing jewellery polishing and finishing processes. The professional will handle customer inquiries, assist with training programs, and collaborate with teams to ensure smooth operations and exceptional customer service. The role also includes contributing to the development and execution of operational strategies that align with the company's goals.
Qualifications
- Expertise in Jewellery Design and Fashion Jewellery
- Proficiency in jewellery Polishing and maintaining high standards of quality
- Strong Customer Service skills to manage and address client inquiries effectively
- Experience in Training and guiding team members to ensure operational efficiency
- Excellent problem-solving skills and a detail-oriented approach
- Ability to work collaboratively in a team-oriented environment
- Prior experience in the jewellery or fashion industry is preferred
- Bachelor's degree in Jewellery Design, Business Management, or a related field
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