Reservation - Front Office

Front Office Manager oversees the front desk and reception area, ensuring smooth daily operations and a positive guest experience. Key responsibilities include supervising and training front desk staff, managing reservations and check-ins/check-outs, handling guest inquiries and complaints, and coordinating with other departments. They also manage budgets,...

Operational Responsibilities:Supervise the reservations team to ensure smooth and efficient daily operations.Manage room bookings, modifications, and cancellations via phone, email, and online channels in accordance with hotel standards.Ensure reservation details are accurately recorded and maintained in the Property Management System (PMS).Coordinate with...

Company DescriptionThe Best Luxury 4-star Hotel in Gurgaon, situated in proximity to the Indira Gandhi International Airport. Skycity Hotel Gurugram stands as an ideal example of hospitality excellence and is designed to cater to the distinguished tastes of our esteemed corporate guests. Our commitment to providing an unparalleled experience is reflected in...

Job DescriptionWelcome and greet guests upon arrival, providing a warm and professional first impressionManage the check-in and check-out processes efficiently, ensuring a smooth experience for all guestsHandle guest inquiries, requests, and complaints promptly and courteouslyMaintain accurate guest records and manage reservations using our hotel management...

Reservation Host/Reservation AssociateLocation: GurgaonReporting to: Reservations Manager/Commercial DirectorExperience: 3+Employment Type: Full-time, PermanentAbout the RoleWe are looking for a dynamicReservations Host/Reservations Associateto join our team atTHRS, the incumbent will be dedicated to handling reservations for a "luxury hospitality brand". As...

Job Title:Airline Reservation Manager andInside SalesLocation:GurgaonDepartment:Inside Sales & ReservationsReports To:Director – Group Business DevelopmentPosition Overview:The Airline Inside Sales and Reservation Manager will be responsible for managing and leading the airline's inside sales and reservation operations. This role ensures high-quality...

We are hiring a Front Desk Manager who will be the face of our Hotels. The ideal candidate should be courteous, patient, humble, and always maintain a professional demeanor while ensuring excellent guest experiences. Oversees front desk operations, reservations, and guest relations while ensuring exceptional service delivery and communication.Key...

Here's aJob Description (JD) draftin Holiday Inn Express (HIEX) / IHG style for theCluster Reservation Associaterole under the Samhi portfolio, including the benefits section:About UsAtHoliday Inn Express, we believe in creating simple, smart travel experiences for our guests. As part of theIHG Hotels & Resorts family, we are committed to True Hospitality...

Your Day-to-DayManaging Guest Reservations & InquiriesHandle reservations via phone, email, and online platforms.Provide accurate details on room categories, availability, rates, and promotions.Assist with modifications, cancellations, and special requests.Upsell packages and promote IHG One Rewards enrolments.Manage waitlists to optimize room...

Job SummaryThe Cluster Reservation Manager will be responsible for overseeing and managing the entire reservations function across 12 Holiday Inn Express SAMHI Portfolio. This role focuses on maximizing revenue, ensuring consistent reservation standards, and delivering an efficient booking experience for all guests.Key Responsibilities 1. Reservations &...